Store Manager

COTTON ON SINGAPORE PTE LTD; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in creating exceptional customer experiences. This role is not just about managing a store; it's about fostering a culture of engagement and empowerment among staff while driving business results. You'll coach your team to deliver memorable brand moments and ensure seamless shopping experiences. With a focus on personal development and community impact, this position offers a chance to make a meaningful difference in the lives of customers and team members alike. Join us in this rewarding journey!

Qualifications

• Strong leadership skills to build an engaged team.
• Ability to coach and empower store management for success.

Responsibilities

• Lead a team to create exceptional customer experiences.
• Manage store schedules and advocate for community projects.

Skills

Team Leadership

Customer Service

Coaching

Performance Management

Job description

The Role

Store Managers enable their team to create great experiences for our customers and drive business outcomes for their store.

1. Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store.
2. Enable and empower your Store Management team who are customer first, people focused, and results driven.
3. Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customers to shop seamlessly throughout your store.
4. Identify your team's development needs and motivators to drive wellness, engagement, and performance to build our bench for future succession.
5. Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customers.
6. Manage store schedules and wages effectively to achieve productivity and wage targets.
7. Advocate for the Cotton On Group Foundation, leading the team on how they can make a life-changing impact on our projects around the world.

It’s more than a job. It’s about making a positive difference in everything we do.