Store Manager

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Retail Store Manager to drive sales and customer satisfaction. The role requires at least 5 years of managerial experience in retail, with a focus on operations and strategy. The ideal candidate should be flexible for a 6-day work week, capable of managing a team effectively, and willing to undertake various operational duties.

Qualifications

• Minimum 5 years of managerial experience in the retail industry.
• Comfortable working on a 6 days’ work week with rotating shifts.
• Ability to stand for long hours and carry products weighing 10-15 kg.

Responsibilities

• Achieve customer satisfaction and sales targets for the store.
• Manage operations team effectively to ensure compliance and performance.
• Conduct daily store walk-throughs and team briefings.

Skills

Customer interaction

Team management

Sales strategy formulation

Operational compliance

Job description

Job Description

• Responsible for achieving customer satisfaction, sales and profit target for the store
• Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
• Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
• Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
• Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
• Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
• Ensure adherence to HR policies at store level to maintain a well-coordinated and cohesive organization structure
• Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
• Provide appropriate coaching and support to the team to develop a high-performance team Any other adhoc duties as per assigned

Requirements:

• Comfortable working on a 6 days’ work week schedule with rotating shifts (including weekends and public holidays)
• At least 5 years managerial experience in the Retail industry
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)

Registration Number: R1984521

EA License No: 06C2859 (MCI Career Services Pte Ltd)