Job Summary:We are seeking enthusiastic and customer-focused Retail Assistant to join our team at our vibrant KKV store in Central, Tiong Bahru. You will play a key role in providing excellent customer service, maintaining store standards, and contributing to a positive shopping experience. This role requires a highly motivated individual with a strong work ethic and a passion for retail.
Key Responsibilities:Sales Support:- Contribute to achieving monthly sales targets through effective sales support.
- Assist customers with inquiries and purchases, providing excellent customer service.
Customer Service:- Actively engage with customers, understanding their needs and providing assistance.
- Resolve customer inquiries and complaints promptly and professionally.
- Contribute to a positive and welcoming shopping environment.
Product Handling and Quality Control:- Regularly patrol assigned areas, checking product expiry dates and quality.
- Ensure sufficient stock on shelves and replenish as needed.
- Report any product defects or issues to the duty manager immediately.
- Manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.
Store Maintenance:- Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards.
- Assist with general store maintenance tasks as needed.
Store Security:- Support loss prevention efforts by being vigilant and reporting any suspicious activity.
Job Requirements:- Minimum 'O' Levels / ITE or equivalent. Experience in retail is preferred but not essential.
- Excellent customer service skills and a positive, friendly demeanour.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to work a rotating retail schedule, including weekends and public holidays.
- Proficient in basic computer operations (e.g., POS system / Microsoft).
- Strong attention to detail and organizational skills.
- NEED TO BE ABLE TO WORK RETAIL HOURS / ONCE A MONTH overnight stock taking / Carry inventories and climb ladders. (need to be physically fit).
Please send your resume to:
kkvhrsingapore@gmail.comWorking location:
BEDOK MALL and JEMTOTAL: 20 POSITIONS ARE AVAILABLEPart time available - SGD 11 / hourMin commitments each week - 3 to 4 days (including PH / Weekends / Shift)Shift hours (7.5 hours excluding meal):- 9am to 530pm
- 2pm to 1030pm