Daily Operations:
- Manage and configure SAN zoning and fabric connections.
- Create, extend, and map storage LUNs across multi-platform environments
- Perform hardware replacement, diagnostics, and repair for HPE 3PAR and StoreOnce appliances.
- Monitor storage health, performance metrics, and capacity planning.
- Handle backup configurations, monitoring, and troubleshooting using OpenView Data Protector.
- Maintain physical tape libraries and manage virtual library systems.
- Conduct regular disaster recovery drills and maintain recovery readiness.
- Assist in data migrations and hardware refreshes as needed
Strategic & Technical Initiatives:
- Design and optimize scalable, resilient storage architectures.
- Review existing storage infrastructure and implement improvements for performance and reliability.
- Apply patches, firmware upgrades, and vendor-recommended security fixes.
- Integrate storage solutions with broader enterprise IT ecosystem.
- Recommend and implement emerging storage solutions including HPE StoreOnce-based backup strategies.
Provide technical escalation support for complex storage and backup issues
Required Qualifications:
- 3 to 5 years of experience supporting enterprise-level storage environments.
- ITIL Foundation certification.
- Hands-on experience with HPE 3PAR 7400/7200/V400, EVA4000/8000/8100/8400.
- Strong expertise with StoreOnce (4500/5100/3540) and backup appliances.
- Experience with SAN/NAS technologies including zoning and performance tuning.
- Experience and knowledge in Tru64 Unix and Microsoft Windows Server environments.
- Expertise of SAN director switch configuration and performance analysis.
- Experience managing physical and virtual tape library systems.
- Domain expertise in storage replication, peer persistence, and Cluster Extension (CLX) configurations.
- Familiarity with OpenView Data Protector and SAN management platforms.
- Relevant training and/or certifications in server hardware and OS maintenance.
Technical Skills (Core to Role)
1. Storage Systems Expertise
- Hands-on experience with HPE 3PAR (7200/7400/8400) and StoreOnce (4500/5100/3540) appliances.
- Familiarity with tape libraries (e.g., MSL6480, MSL4048, 1/8 G2 LTO-7) and backup/restore processes.
- Knowledge of HPE StoreEasy, DL380 series,
2. SAN & NAS Technologies
- Strong understanding of SAN zoning, fabric configuration, and storage provisioning.
- Knowledge of Fibre Channel (FC) and iSCSI protocols.
3. Backup & Recovery Tools
- Experience with OpenView Data Protector, Veritas NetBackup, and tape rotation/maintenance practices.
- Capable of configuring and monitoring enterprise backup jobs, resolving failures, and ensuring DR readiness.
4. Monitoring & Troubleshooting
- Skilled in performance monitoring, capacity planning, and root cause analysis.
Familiar with tools like HPE OneView, Command View, or other performance/health dashboards
Soft Skills:
- Analytical and solution-oriented with strong troubleshooting capabilities.
- Excellent documentation skills for technical procedures and recovery plans.
- Collaborative team player with cross-functional coordination experience.
- Disciplined in change control, risk management, and incident response protocols.
- Customer-focused, with the ability to handle escalations and SLA-driven environments.