Storage Engineer

VSTECS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology company is seeking an experienced IT Storage Consultant to optimize storage configurations and enhance customer understanding of Huawei storage solutions. The ideal candidate will have a minimum of 5 years in an IT storage environment, strong communication skills, and proficiency in disaster recovery principles. Responsibilities include conducting capacity planning, generating reports, and providing training for customers to maximize their use of Huawei products.

Qualifications

• At least 5 years of experience in IT storage environment.
• Familiar with storage environment and disaster recovery principles.
• Good experience with storage hands-on configuration and data migration.

Responsibilities

• Perform provisioning configuration review and optimize the configurations.
• Generate operational reports and participate in change management.
• Assist in training customer's staff on Huawei solution capabilities.

Skills

Customer focus

Multi-tasking

English communication skills

Job description

Job Description

• Storage log information collection and analysis, reporting
• Perform provisioning configuration review, provide suggestions to correct or optimize the configurations based on Huawei best parties, recommend changes to procedures which result in operational optimization
• Test and verify the configuration change, new patch or new software release
• Change Management including participation in the planning, approval, and implementation of any authorized change request
• Generate regular operational reports using Customer-supplied or Huawei's tools
• Participate in storage capacity measurement and capacity planning including capacity forecasting
• Attend to and fix vulnerabilities found on Huawei's storage hardware and software products
• Assist with detailed technical planning for future initiatives
• Develop and deliver a set of recommendations for customer that outlines areas that could be significantly improved. These could be operational, technical, or support related
• Increase Customers understanding and knowledge Of Huawei storage solutions to maximize Customer's benefit from Huawei product features and functionality
• Assist in training Customer's staff in the most efficient and effective methods Of utilizing the Huawei solution capabilities.
• Conduct review meetings with Customer at a mutually agreed frequency, no less than monthly, to discuss the engagement status, issues, new requirements, and Customer's overall satisfaction.
• Coordinate any changes to the Statement of Work (whether cost impacting or not) with
• Customer in accordance with the Change Control process.
• Participate in Root Cause Analysis reviews when applicable
• Meet the customer at the conclusion of the engagement to assure that any applicable responsibilities are turned over to Customer.

Requirements

• At least 5 years of experience in IT storage environment
• Familiar with storage environment
• Have good experience of storage hands on configuration and storage data migration
• Familiar with technical principles of disaster recovery and backup solutions, and data migration solutions of storage.
• Experience on Daily Monitoring and able to support incidents/ issues.
• Basics in OS concepts of Windows/ Linux/Unix Systems administration (Ubuntu, CentOS, Red Hat, Solaris, AIX etc.).
• Excellent English oral and written communication skills.
• Strong customer focus & Multi-tasking skills