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A leading company in the retail sector is seeking a skilled individual to manage store operations effectively. The role involves ensuring compliance with procedures, overseeing logistics, and maintaining excellent customer service. Candidates should possess strong problem-solving skills and a proactive attitude to support business growth.
Job tasks and responsibilities
• Ensure compliance and correct implementation of all procedures, and identify solutions to fill any gaps.
• Oversee proper in-store operations, including logistics, administration, and AFS.
• Maintain optimal BOH organization to support sales staff effectively.
• Achieve accurate stock inventory and stock take results.
• Support store management in efficient boutique operations, including ROTA and traffic management.
• Guarantee excellent customer service at all times, supported by proper equipment and teamwork (including food and beverage services).
• Ensure continuous availability of store supplies such as packaging, food, and beverages.
• Facilitate online and offline store integration.
Skills and experience
• Proactive attitude with strong problem-solving skills.
• Ability to coordinate back-office activities to support sales.
• Capable of collaborating effectively with Store Managers and HQ to support business growth.
• In-depth knowledge of retail and operational procedures to ensure smooth store operations.