Staff Counsellor / PALs Coordinator

Khoo Teck Puat Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Staff Counsellor responsible for improving workplace mental health through counselling and crisis management. Key duties include providing support to employees, managing incidents, and developing peer support programs. The ideal candidate holds a Master's in counselling or a related field. This role is vital for ensuring employee welfare and mental well-being within the organization.

Qualifications

• Strong counselling skills to support staff.
• Ability to manage mental health crises and incidents.
• Experience collaborating with management on employee welfare issues.

Responsibilities

• Provide counselling to staff and link them to care agencies.
• Respond to incidents affecting employee mental health.
• Monitor incidents and recommend actions.
• Develop policies for the Peer Support Program.
• Oversee peer support group activities.
• Plan budgets for the effective use of funds.

Education

Master's in counselling/post graduate degree in psychology

Job description

The Staff Counsellor is responsible for overseeing and providing clinical support services to improve workplace mental health and manage traumatic incidents. This includes offering consultation, training, counselling, and care for employees.

Major Duties and Responsibilities:

• Provide counselling to staff who seek support and linking them to suitable agencies for ongoing care.
• Respond to workplace incidents that affect employees' mental health.
• Deploy peer supporters to address reported incidents.
• Monitor the progression of incidents and make necessary recommendations.
• Offer advice and support to management on issues related to employee welfare and crisis intervention.
• Develop policies and Standard Operating Procedures (SOPs) for the Peer Support Program (PSP).
• Oversee and supervise peer support group members and their activities.
• Plan and prepare budgets for fiscal submission, ensuring that funds are utilized efficiently and remain within forecasted amounts.

In the event of a Civil Disaster, Emergency, or Crisis:

He/she is required to take on the following roles and responsibilities:

• Oversee the operation of the peer support crisis team during activation.
• Collaborate with Emergency Operations.
• Schedule group crisis interventions as needed, such as debriefings or Critical Incident Stress Debriefing (CISD).
• Provide emotional support to crisis team members.
• Arrange for operational and psychological debriefings for activated crisis team members after the situation has stabilized.

(A) EDUCATION, TRAINING AND EXPERIENCE

• Master's in counselling/post graduate degree in psychology preferred.