Sr Sales Ops Advisor

DealHub Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

Tuition Reimbursement

PTO & Holidays

Job summary

World Wide Technology (WWT) in Singapore seeks a detail-oriented Sales Operations Specialist to serve as the primary contact for quotes and order management within assigned accounts. You will coordinate quotes, orders, product information, and delivery details to ensure accurate and timely processing.

The role requires strong communication, ability to manage multiple tasks, knowledge of internal systems, and collaboration with sales teams.

Qualifications

• Be primary point of contact for quotes and orders within assigned accounts.
• Respond to quotes, orders, and product information within stated timeframes.
• Develop knowledge of strategic OEM products and services.
• Proficient with MS Office and internal systems.

Responsibilities

• Establish yourself as primary contact within assigned accounts for quoting and order management.
• Respond to customer requirements within stated time frames (quotes, order processing, product information).
• Proactively build and maintain knowledge of assigned accounts and strategic OEM products/services.
• Use WWT tools and partner applications to build and validate configurations.
• Participate in weekly ATC Strategy Meetings/Calls and key account planning sessions.
• Assist, mentor, and onboard new sales ops employees.

Skills

Communication

Customer focus

Teamwork

Problem-solving

Travel readiness

Education

Bachelor’s or related field

Tools

MS Office Suite

WWT internal systems

Job description

Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a Worldwide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams?

Responsibilities

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of 3 years of sales and or sales support experience in the information technology industry
• Must understand and be able to articulate the WWT leadership initiatives.
• Ability to work independently and/or on a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
• Must understand and be able to articulate the WWT leadership initiatives.
• Knowledge of program and contract specific budget and sales cycles.
• Proficient PC Skills (MS Office Suite)
• Ability to effectively utilize WWT internal systems, tools and processes
• Demonstrated leadership, communication and problem-solving skills
• Ability to travel as required meeting team and departmental goals

Qualifications

Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities

• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings
• Consistent participation in weekly ATC Strategy Meetings / Call (ATSM)
• Proactive participation in all key account planning sessions as well as key customer and partner briefings
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Expert knowledge of partner registration process
• Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best.

We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave,

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.