Sr. Network Engineer

AccionLabs; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

AccionLabs is seeking a Sr. Network Engineer in Singapore with over 4 years of networking experience. The role entails managing shift operations, monitoring network performance, and acting as a point of contact for issues during shifts.

Successful candidates will have certifications such as CCNP or ITILV3, and be responsible for resolving faults and ensuring services are maintained. This position offers a dynamic work environment with ample opportunities for professional growth.

Qualifications

• 4+ years of work experience in networking.
• Certifications such as CCNP, CCIP, CCSP, CCIE, or ITILV3 required.
• Experience managing service/change requests.

Responsibilities

• Manning the Network Support Desk and managing shift operations.
• Performing network monitoring and ensuring daily checklist completion.
• Liaising with service providers to clear third-party faults.

Skills

Networking (Cisco Catalyst Switch, Cisco Router)

Network monitoring and fault rectifications

Issue escalation management

Education

Certifications (CCNP, CCIP, CCSP, CCIE, JNCA, ITILV3)

Job description

Job Description

Role - Sr. Network Engineer

• 4+ years work experience in networking (Cisco Catalyst Switch, Cisco Router)
• Manning of Network Support Desk
• Manage shift operations - Break rotation, tardiness, SOPs are followed
• Point contact for issues happening within his/her shift
• Highlight any key shift issues or areas for improvement and provide recommendations on how to improve
• Perform Network monitoring and fault rectifications of all detected alerts
• Ensuring daily checklist are completed timely and correctly
• Attending to Service/Change Requests
• Manage escalation in accordance to defined process
• Liaise with service providers ensuring third party/supplier faults are cleared in a controlled and timely manner
• Required (one or more of the following):
• Certifications such as CCNP/ CCIP/CCSP/ CCIE/ JNCA /ITILV3 and other relevant IT industry certificates

EEO Statement

All your information will be kept confidential according to EEO guidelines.