Sr. Manager Onboarding Target Plus

Target; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A leading retail company seeks a Senior Manager for Partner Onboarding. The role involves leading a team, overseeing onboarding processes, and driving technology initiatives to enhance partner success on the Target Plus platform. Candidates should have a degree and 8+ years of relevant experience with proven leadership skills and expertise in process management.

Qualifications

• 8+ years of experience in leadership and partner success.
• Entrepreneurial mindset with an outcome-focused approach.
• Proven experience with Lean Six Sigma and process initiatives.

Responsibilities

• Lead and manage a team of 6-10 analysts.
• Oversee end-to-end Partner onboarding processes.
• Develop strategic plans for partner success.

Skills

Leadership

Partner Success

Program Management

Interpersonal Skills

Education

Four-year degree in a related field

Tools

Lean Six Sigma

Process excellence

Automation tools

Cross-functional collaboration

Job description

Senior Manager, Partner Onboarding - Target Plus

About us: Target is an iconic brand, a Fortune 50 company, and one of America's leading retailers. Alongside our retail operations, we are continuously innovating our digital shopping experience. Target Plus is a strategic initiative that offers meaningful guest experiences through a curated marketplace designed to meet current and future market trends.

The Onboarding team manages the critical early phase of the Partner lifecycle by overseeing onboarding activities to ensure Partner success on the Target Plus platform. The team collaborates closely with external vendors, integrators, category management, acquisition, and item teams to meet or exceed partner expectations.

Position: Senior Manager, Partner Onboarding Target+

Responsibilities:

• Lead and manage a team of 6-10 analysts and process specialists, fostering cross-functional collaboration and coaching.
• Oversee end-to-end Partner onboarding processes, ensuring KPIs are met.
• Develop and implement strategic plans for partner success, including new partner setup and onboarding routines.
• Collaborate with global teams to drive technology initiatives, system efficiencies, and process improvements, focusing on automation.
• Establish global process alignment, governance, and continuous improvement initiatives to enhance efficiency and speed to market.

Qualifications:

• Four-year degree in a related field.
• 8+ years of experience in leadership, partner success, and program management.
• Entrepreneurial mindset with an outcome-focused approach.
• Proven experience with Lean Six Sigma, process and quality initiatives.
• Strong interpersonal skills for relationship building and effective communication.

Additional Skills and Knowledge:

• Process excellence, quality assurance, Six Sigma methodologies.
• Project management, data analysis, automation tools, and cross-functional collaboration.
• Experience with change management, process digitization, and RPA.
• Knowledge of digital advertising, Google Ads, and business process modeling tools.

Note: This job posting is active and accepting applications.