Sr. Manager, Field Engineering - Lakebase

United States Digital Space LLC; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

United States Digital Space LLC is seeking a Sr. Manager, Field Engineering in Singapore. In this role, you will lead a specialized team of Solutions Architects focused on our high-priority product, Lakebase, working with strategic accounts to drive growth.

Your leadership will be key in coaching teams to enhance performance and creating long-term customer relationships. You must possess strong technical expertise in OLTP databases and extensive experience in high-growth enterprise software environments.

Qualifications

• 5+ years of first‑line or second‑line leadership experience.
• Relevant high‑growth enterprise software pre‑sales success.
• Ability to elevate executive engagement with a track record of driving large consumption.
• Proven leadership ability to influence and empower your team.

Responsibilities

• Hire and manage a team of technical pre‑sales Solutions Architects.
• Build a collaborative culture within a rapid‑growth team.
• Support our growing Lakebase business focusing on customer value.
• Create trust‑based, long‑term customer relationships.

Skills

Leadership

Communication

Technical expertise

Customer relationship management

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent

Tools

Transactional databases (OLTP)

Data warehousing (OLAP)

AI solutions

Job description

FEQ327R255

We are looking for a Sr. Manager, Field Engineering – Lakebase, to join our world-class hyper‑growth organization. In this role, you will lead a specialized team of pre‑sales Solutions Architects focused on our high priority product‑line, Lakebase. The team will engage with complex, strategic accounts, helping drive the growth and expansion of our Lakebase product offering in a territory that spans across multiple verticalized business units.

Your experience partnering with sales organizations will help grow consumption, while coaching new sales and pre‑sales team members to work together and raise the bar to best‑in‑class execution. Your team will engage, plan and strategically align with direct account teams in the verticalized business units, jointly engaging clients as you help ensure Lakebase is adopted and provides tremendous value to our customers. You will guide your team and be involved in initiatives to enhance its effectiveness. You must be an expert at communicating complex, business‑value‑focused solutions, while remaining deeply technical as you position, explain, and are seen as a credible technical leader in the transactional database (OLTP) domain; support a complex consumption motion; and build relationships with key stakeholders in large enterprises. This role will report to a Global Lakebase leader in Field Engineering.

The impact you will have:

• Hire and manage a team of technical pre‑sales Solutions Architects focused on Lakebase.
• Build a collaborative culture within a rapid‑growth team that embodies and promotes the company’ customer‑obsessed, team‑first, and diverse values.
• Support our growing Lakebase business, focusing on customer value and enabling your SA team to drive technical adoption and consumption.
• Support increased return on investment of Solutions Architect involvement in sales cycles.
• Create trust‑based, long‑term customer relationships and deeply understand transactional databases (OLTP), along with data platform, data warehousing (OLAP), AI, app development and cloud market landscapes and trends, reporting on the forces that shift the strategic direction of accounts.
• Promote a solution‑, value‑, and technical‑based field engineering organization focused on modern data architectures, operational workloads, and AI‑native applications.
• Display an understanding of business needs and revenue potential for accounts in the assigned region.
• Build the company’ Lakebase brand across the market in partnership with Marketing, Product, and Sales teams.
• Partner closely with Product and Engineering teams to translate customer feedback, technical requirements, and competitive insights into field readiness and product evolution.

What we look for:

• 5+ years of first‑line or second‑line leadership experience, with teams of 7+ individuals (first‑line) or 20+ individuals (second‑line).
• Relevant high‑growth enterprise software pre‑sales success with senior‑level tenure at a reputable software company, with experience in transactional (OLTP) database technologies, ideally including data warehousing, cloud infrastructure, data platforms, or AI solutions.
• Ability to elevate executive engagement with a track record of driving large consumption and high‑growth customers.
• Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach.
• Proven track record of transformational success and delivery of customer value.
• Track record of building strong ecosystems of strategic customer relationships and cross‑functional partnerships (Sales, Engineering, Product, Marketing).
• Experience in complex strategic accounts generating $1M+ ARR.
• Knowledgeable in and passionate about data‑driven decisions, AI, cloud software models, operational data systems, and modern database architectures.
• Great at instituting processes for technical field members to improve efficiency and execution.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience.
• Up to 30% travel at times.

Benefits

At the company, we strive to provide comprehensive benefits and perks that meet the needs of all our employees. For specific details on the benefits offered in your region.

Our Commitment to Diversity and Inclusion

At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.