Sr Executive / (Sr) Assistant Manager, Dept of Surgery & Urology (Outpatient)

National University Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Join a leading university hospital as a Senior Executive / (Senior) Assistant Manager, responsible for managing clinical services and achieving operational targets. Ideal candidates will possess strong analytical, organizational, and communication skills, with a Bachelor's degree and relevant experience. This role offers a chance to make a significant impact in healthcare operations.

Qualifications

• 2 to 8 years of relevant experience.
• Experience in healthcare preferred but not compulsory.
• Positive, motivated, and able to perform under pressure.

Responsibilities

• Manage service point operations at outpatient clinic.
• Achieve volume and financial targets for clinical services.
• Plan and execute data management strategy.

Skills

Analytical skills

Organizational skills

Communication skills

Problem-solving

Presentation skills

Negotiation skills

Interpersonal skills

Education

Bachelor degree from a recognized institution

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Senior Executive / (Senior) Assistant Manager will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, and learning & growth perspectives.

Key Responsibilities

Primary Responsibilities and Duties

Operations & Business Management

• Manage service point operations assigned at outpatient clinic including:
  - Work with stakeholders to streamline billing, system, or process workflows.
  - Oversee daily operations of these service points, including front counter services, administrative/operational matters, and partnering with the Clinic Manager to solve system and process problems.
  - Achieve targets for the clinical services assigned and develop business plans to ensure goals are reached.
  - Support outpatient clinics, including procurement and management of logistics needs.
• Plan, develop, and execute data management strategy, reporting/dashboard automation to facilitate data-driven decision-making and meet departmental strategic needs.

Business Management

• Responsible for achieving volume and financial targets for the clinical services assigned and developing business plans with clinical department/division heads to meet goals.
• Scope includes annual financial budgeting, regular reviews, and development of new business initiatives.

Secondary Responsibilities and Duties

• Disseminate and implement hospital policies & procedures.
• Ensure policies and procedures are current.
• Perform any other duties as assigned by supervisor.

Key Requirements

• Bachelor degree from a recognized institution with 2 to 8 years of relevant experience.
• Good analytical and organizational skills.
• Excellent communication, problem-solving, presentation, negotiation, and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Positive, motivated, and able to perform under pressure.
• Has initiative and can work independently.
• Experience in healthcare is preferred but not compulsory.