Sr. Director/ Vice President, Market Research Operations

Norstella; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading company in pharma intelligence seeks a Sr. Director/Vice President of Market Research Operations. The role involves leading operational teams to ensure high-quality market research and overseeing strategic execution, requiring advanced qualifications and extensive experience in the field.

Benefits

Health Insurance

Provident Fund

Life Insurance

Reimbursement of Certification Expenses

Gratuity

24x7 Health Desk

Qualifications

• 10-15 years of successful experience leading market research operations.
• Expertise in qualitative and quantitative market research methodologies.

Responsibilities

• Lead and execute day-to-day operations of market research and advisory services.
• Prepare and execute business plans, present performance reports to executive leadership.

Skills

Leadership

Communication

Data Analysis

Market Research

Education

Masters or PhD in Life Science or Business Administration

Job description

DescriptionAbout NorstellaAt Norstella, our mission is simple: to help our clients bring life-saving therapies to market quickerand help patients in need.Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and get the right treatments to the right patients at the right time.Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: Citeline accelerate the drug development cycle Evaluate bring the right drugs to market MMIT identify barrier to patient access Panalgo turn data into insight faster The Dedham Group think strategically for specialty therapeuticsBy combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.Job DescriptionTeam OverviewThe Market Research Operations team supports the qualitative and quantitative market research function at Norstella. The group ensures the derivation of valuable and actionable insights and strategies via data analysis to facilitate the delivery of the highest quality deliverables to pharmaceutical manufacturers and healthcare clients.Position DescriptionAs the Sr. Director/Vice President of Market Research Operations, you will lead and execute day-to-day operations of Norstellas market research and advisory services. The position is responsible for setting up operational teams, ensuring productivity and efficiency, preparing and executing business plans and presenting performance reports to executive leadership. Lead the market research operations team, ensuring timely and high-quality delivery of market research projects. Partner with market research leaders in market access and strategic intelligence business units to drive productivity and efficiency. Design, develop, and execute department plans to drive operational efficiencies and function at scale. Oversee local budgets, resource mobilization, overall performance, and prepare monthly reports for executive leadership. Establish strong processes and automation to increase the efficiency and quality of deliverables. Guide operational teams on the design and conduct of market research projects and products. Ensures analytical insights meet strategic implications, nurtures junior team members to achieve the necessary depth and breadth of insights. Establish a culture of high-performance, feedback and accountability.Requirements Advanced degree (Masters, PhD) with a life science or business administration focus. 10-15 years of successful experience leading market research operations. Expertise in cultivating high-performing and efficient operation teams. Well-versed in US life sciences industry and landscape. Demonstrated success in identifying the needs of cross-functional stakeholders and executing successful business plans Knowledgeable in qualitative and quantitative market research methodologies. Ability to plan and execute business plans and run delivery at scale Excellent communication skills, and ability to lead, motivate, and cross-collaborate.The guiding principles for success at Norstella01: Bold, Passionate, Mission-FirstWe have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.02: Integrity, Truth, RealityWe make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesnt. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.03: Kindness, Empathy, GraceWe will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.04: Resilience, Mettle, PerseveranceWe will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.05: Humility, Gratitude, LearningWe will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health DeskSometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you,

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