Sr Clinical Informatics Analyst

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

An established industry player in public healthcare is looking for a Clinical Informatics Analyst to enhance patient care through the implementation of clinical information systems. This role involves managing projects, improving processes, and providing training to ensure effective system adoption. With a focus on patient-centered care, this position offers a unique opportunity to contribute to healthcare innovation and support the delivery of high-quality services. Join a dynamic team dedicated to making a meaningful impact in the healthcare sector, where your skills in project management and healthcare IT will be valued and utilized.

Qualifications

• Degree in Healthcare, IT, or related fields is essential.
• Experience in project management or healthcare IT is preferred.

Responsibilities

• Support implementation of clinical information systems for patient care.
• Participate in requirements analysis and system testing.

Skills

Project Management

Healthcare IT

Process Improvement

Communication Skills

Education

Degree in Healthcare

Degree in IT

Degree in Computer Science

Degree in Business Analytics

Tools

Clinical Informatics Certification

Health Informatics Certification

Job description

Company description:

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.

NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and rewarding task of preventing illness and preserving health and quality of life. With about 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate, and cost-effective.

As the Regional Health System (RHS) for Central-North Singapore, NHG collaborates with stakeholders, community advisors, and voluntary welfare organizations. Together with patients, families, and caregivers, we strive to deliver integrated healthcare services and programmes that contribute to Adding Years of Healthy Life for all.

Job description:

Clinical Informatics Analyst

Institution: National Healthcare Group

Family Group: Administration

JOB PURPOSE

Support the implementation and adoption of clinical information systems, governance, and processes that facilitate optimal patient care delivery.

MAJOR DUTIES & RESPONSIBILITIES

Programme Management/Delivery

• Participate in programme management activities including requirements analysis, functional testing, system implementation, user/trainer training, and coordination with IT partners for ongoing support.
• Support the NGEMR project by translating business needs into requirements, developing training and change management materials, and providing post-training support.
• Monitor content build changes, issues, and training status, ensuring progress against goals.
• Provide administrative support for project meetings and workgroups.

Process Engineering

• Identify and implement process improvements within the Informatics Service and related programmes.
• Maintain policies and procedures, such as training administration protocols.

Product Value Creation

• Assist in system design, content development, maintenance, and testing.

JOB REQUIREMENTS

Education/Training/Experience

• Healthcare or IT Business Analysts interested in process improvement and programme management to enhance healthcare support.
• A degree in Healthcare, IT, Computer Science, or Business Analytics from a recognized university.
• Certification in Clinical Informatics or Health Informatics (e.g., AMIA 10x10, CAHIMS, CPHIMS) is advantageous.
• Relevant experience in project/programme management or healthcare IT training is preferred.

Personal Attributes

• Excellent organizational, management, and communication skills with attention to detail.
• Ability to initiate, deliver, and complete projects independently.
• Effective teamwork skills.
• Capability to handle complex issues simultaneously.