SPORTS & RECREATION EXECUTIVE

Singapore Island Country Club, The; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading club in Singapore is seeking a Sports and Recreation Executive responsible for overseeing recreational facilities, organizing events, and ensuring high-quality customer service. The role involves managing operations smoothly while providing engaging experiences for members through various activities and programs.

Benefits

AWS & Variable Bonus

Lunar New Year Hong Bao

Annual Leave, Family Care Leave & Birthday Leave

Flexible, Dental Benefits & Duty Meals

Employee Referral Fees

Employee Privilege Discount at F&B and retail outlets/Birthday gifts vouchers

Training and development opportunities

Usage of Club's sports & recreational facilities

Qualifications

• Experience in customer service and organizing recreational activities.
• Ability to handle inquiries and maintain good member relationships.

Responsibilities

• Oversee gym, sports, and swimming facilities ensuring quality service.
• Plan and coordinate recreational programs and events.
• Monitor facility utilization and manage bookings.

Skills

Customer Service

Event Organization

Facility Management

Risk Management

Job description

Job Functions & Summary:

Sports and Recreation Executive oversees the Gym, Sports, Swimming and Lifestyle facilities. Providing quality customer service to Club members and guests. Assist in organizing social events/activities for members. Daily functions will vary across all recreation facilities including Sports, Gym Swimming and lifestyle. Attend to members’ and guests’ inquiries on the phone and face to face. Supply information regarding the Club and all the facilities to members and guests. Providing excellent customer service.

Job Roles & Responsibilities

• Conduct regular review with coaches on existing lessons plans and suggest improvement.
• Schedule meetings and able to write minutes.
• Monitor the facilities’ utilisation on a monthly basis.
• Propose new sporting/recreational activities to members.
• Ensure all bookings are accurate and timely.
• Identify potential risks to achieve a safe environment for members.
• Create and update existing Recreational lessons for publication materials.
• Assist members in Recreational program registrations and cancelations.
• Answer incoming calls and attend to enquiries on recreational related matters.
• Tabulate and generate monthly invoices and billings for all recreational classes.
• Plan, organize and co-ordinate with relevant internal departments to ensure the success of activities and social events throughout the club-year.
• Assist members with their enquiries regarding recreational equipment use.
• Build relationships with members and make their recreational experience a pleasant one.
• Ensure the day-to-day operation run smoothly and is operated in an efficient manner in compliance with the Club’s Rules and Bye–Laws.
• Conduct coordinating and progress meetings with other relevant internal departments during the organization of the recreational events.
• Maintain the recreational equipment and facility.
• Prepare a budget for each event / activity and assume responsibility for the annual Profit & Loss.
• Ensure the safety of recreational users.
• Plan and execute recreational activities/ programs.
• Any other duties that may be assigned from time to time.

Employee Benefits

• AWS & Variable Bonus

• Lunar New Year Hong Bao

• Annual Leave, Family Care Leave & Birthday Leave

• Flexible , Dental Benefits & Duty Meals

• Employee Referral Fees

• Employee Privilege Discount at F&B and retail outlets/Birthday gifts vouchers

• Training and development opportunities

• Usage of Club's sports & recreational facilities