Specialist Technical Writer

Hitachi Careers; Singapore; Remote; SGD 75,000 - 110,000; Full time

Job summary

Hitachi Vantara is seeking an information developer in Singapore. You will create and manage product documentation, work closely with subject matter experts, and develop strategies for technical publication. A strong background in technical writing, API documentation, and collaborative development processes is essential for this role.

Benefits

Flexible working arrangements

Industry-leading benefits

Qualifications

• 10+ years of experience in software documentation and API documentation.
• Proficiency in tools like DITA, XML, and component content management systems.
• Experience in agile processes and project team lead experience.

Responsibilities

• Confer with SMEs to establish technical specifications and use cases.
• Develop product documentation and organization of complex technical terms.
• Research and analyze data to develop content aligned with project requirements.

Skills

Technical Writing

Interpersonal Communication

Research

Collaboration

API Documentation

Agile Development

Education

BA/BS degree in English, Journalism, or Computer Science

Technical writing certification

Tools

DITA

Adobe Acrobat

MS Visio

SDL Tridion Docs

JIRA

Confluence

Job description

Location: Remote, IndiaFunction: HV ProductRequisition ID: hidden_mobileOur CompanyWe're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data.If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.The teamWe're looking for a highly motivated information developer to work with our management software team to create product documentation.The role Confer with subject matter experts including Software Developers, Product Managers/Owners, Support, and Sales to establish technical specifications and use cases to determine the subject matter to be developed for publication. Research, gather, and analyze data from multiple sources (subject matter experts, product managers/owners) to develop content. Develop information development and publishing strategies aligned with the department standards as well as meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team. Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand. Clarifying terminology and working with software developers to achieve consistency in the product and documentation.What you'll bring BA/BS degree in English, Journalism, Computer Science, or other relevant fields. Technical writing certification is a plus. An organized self-starter with a strong bias for action and the ability to work with cross-functional teams with interpersonal communication skills, particularly where technical information must be conveyed clearly. Strong technical aptitude to learn products through hands-on experience. Must have excellent writing skills, 10+ years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, and release notes. Proven technical writing and editing skills. Superior command of the English language including rules and usage. Experience with API tools such as Swagger. Proficiency in DITA, XML, MS Visio, and Adobe Acrobat is a must. Proficiency in SDL Tridion Docs (formally SDL Content Architect) or another Component Content Management System (CCMS) and oXygen or equivalent is a must. A strong understanding of topic-based authoring and reusable information architecture is a must. Working Experience using GEN AI is must. Experience with agile software development processes and tools, such as JIRA and Confluence, is a must. Project team lead experience is a must. People management experience is a plus.About usWe're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.#LI - SP7Championing diversity, equity, and inclusionDiversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.How we look after youWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.,

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Software Documentation, API Documentation, MS Word, Confluence, Jira, SDLC, STLC, Programming Languages, APIs, Web Technologies, Developer Tools, Writing Skills, Research, Collaboration, Interpersonal Skills, Communication Skills, Agile Development, DDLC,Feature Level Documentation, User Guides, Data Flows, User Journey, Postman, Luciddrawio, MSTP Standards, Software Development Concepts, SDKs, Editing Skills

Mentoring, Git, DITA,Code Samples, User Profiles, Usability Principles, Software Design Processes, Documentation Projects, Prototypes, SwaggerOpenAPI, Markdown, Acrolinx

Software Documentation, API Documentation, MS Word, Confluence, Jira, SDLC, STLC, Programming Languages, APIs, Web Technologies, Developer Tools, Writing Skills, Research, Collaboration, Interpersonal Skills, Communication Skills, Agile Development, DDLC,Feature Level Documentation, User Guides, Data Flows, User Journey, Postman, Luciddrawio, MSTP Standards, Software Development Concepts, SDKs, Editing Skills