Specialist / Senior Specialist, Career Services Operations

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operation team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the career centre.

Your responsibilities include:

1. Harmonizing processes across all Career and Jobs Centres.
2. Streamline and manage data collection processes, ensuring accuracy and reliability.
3. Assist in data cleaning and entry, as well as tracking client cases in the case management system.
4. Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
5. Assist internal and external stakeholders, including clients, with career centre enquiries.
6. Collaborate with teams to manage the tracking and deployment of events and activities.
7. Creating solutions for process improvement on the delivery of career services.

Job Requirements

1. High proficiency in using Microsoft Office - Excel, Powerpoint to analyse and present data.
2. Ability to learn and navigate new systems is essential.
3. Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
4. Team player with strong interpersonal, writing and communication skills.
5. Ability to work in a fast-paced environment and deliver within tight deadlines.
6. Driven, result-oriented and able to work independently.
7. Experience in liaising with clients would be an added advantage.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.