Specialist / Senior Specialist, Career Services Operations

EMPLOYMENT AND EMPLOYABILITY INSTITUTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Specialist for their Career Centre operations. In this role, you will play a crucial part in facilitating employment opportunities for jobseekers, providing assistance with job referrals, and coordinating training workshops. Your expertise in Microsoft Office will be vital for analyzing data and preparing reports that inform management decisions. This dynamic position requires strong interpersonal and communication skills, as you will engage with various stakeholders to enhance career services. If you are driven, result-oriented, and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Proficient in Microsoft Office for data analysis and presentation.
• Strong interpersonal skills and ability to relate to jobseekers.

Responsibilities

• Assist jobseekers with job referrals and matching.
• Prepare insightful reports for management decisions.

Skills

Microsoft Office (Excel, PowerPoint)

Interpersonal Skills

Communication Skills

Data Analysis

Relationship Building

Time Management

Job description

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operations team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the Career Centre.

Your responsibilities include:

1. Possess good knowledge of national employment-related schemes and programmes under e2i.
2. Provide employment facilitation assistance to jobseekers by performing job referrals and job matching.
3. Facilitate queries and coordinate training workshops with sector teams, outreach teams and training providers.
4. Assist in tracking the utilisation of training places as well as tender exercises.
5. Assist in data cleaning and entry, as well as tracking client cases in the case management system.
6. Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
7. Assist internal and external stakeholders, including clients, with career centre enquiries.

Job Requirements

1. High proficiency in using Microsoft Office - Excel, PowerPoint to analyse and present data.
2. Ability to learn and navigate new systems is essential.
3. Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
4. Team player with strong interpersonal, writing and communication skills.
5. Ability to work in a fast-paced environment and deliver within tight deadlines.
6. Driven, result-oriented and able to work independently.
7. Experience in liaising with clients would be an added advantage.

Only Singaporeans may apply.
Designation and salary will commensurate with experience.
We will only contact shortlisted candidates.