Specialist/ Senior Specialist (Business Improvement)

Employment And Employability Institute Pte. Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in Singapore is seeking a proactive individual to join their Industry Partnership Group. The role involves coordinating and improving work processes to enhance employment support services. Ideal candidates will possess strong analytical and communication skills, with a focus on problem-solving and stakeholder engagement.

Qualifications

• At least 2 years of relevant experience. Experience in outreach, business development preferred.

Responsibilities

• Drive improvements on work processes and initiatives across teams.
• Prepare monthly reports and analyse trends.
• Coordinate with government agencies on national initiatives.

Skills

Interpersonal Skills

Negotiation Skills

Communication Skills

Analytical Skills

Critical Thinking

Problem-Solving Skills

Job description

You will be part of the Industry Partnership Group – Secretariat Office, to coordinate, review and improve work processes to better organise and facilitate e2i’s services and programmes to companies on their manpower needs. These include relevant reporting and coordination with internal stakeholders to provide employment support to retrenching companies and affected workers to support e2i’s role in the Taskforce for Responsible Retrenchment and Employment Facilitation, active engagement with internal stakeholders to problem solve and drive process improvements and working closely with internal and external partners to drive NTUC’s Company Training Committees (CTCs) outreach effort.

Job Responsibilities

• Problem solver to support Industry Partnership Group by pro-actively driving improvements on work processes and initiatives across teams within the Group and across Groups within the organisation. Engage various stakeholders to analyse, review and get buy-in to push for continuous improvements.
• Work closely with internal stakeholders to prepare monthly reports and analyse trends.
• Organise group sharing sessions to enable cross-learning across teams within the Group.
• Coordinate with government agencies (where applicable) and internal stakeholders on national initiatives and programmes to support workers on employment and employability.
• Follow-up with internal stakeholders on retrenchment notifications, track and update retrenchment database.
• Design, pilot and scale cross-sectors initiatives that will enhance the reach of CTCs and e2i’s programmes to external stakeholders such as organising partnership-related events and conducting presentations.

Job Requirements

• Good interpersonal, negotiation and communication skills.
• Possess strong analytical, critical thinking and problem-solving skills.
• Meticulous, self-driven, and able to multi-task in a fast-paced environment.
• Good in conceptualisation and developing new ideas.
• At least 2 years of relevant experience. Experience in outreach, business development preferred.