Specialist Resource Manager

NICE Systems; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

NICE Systems is seeking a Resource Manager to enhance their HR capabilities and manage resources within their global teams. This role requires strong project management skills, experience in IT environments, and the ability to work in a hybrid model that promotes collaboration and innovation. If you have a proactive mindset and a passion for developing people, join a leading organization where you can grow your career.

Qualifications

• At least 8 years of IT resource/project management experience in a software development environment.
• Proficiency in MS Project, Excel, PowerPoint, and Visio.
• Experience in multicultural environments.

Responsibilities

• Plan, implement, and evaluate employee relations and HR policies.
• Serve as the primary contact for resource requirements.
• Collaborate with project teams to optimize resource utilization.

Skills

IT resource management

Project management

Communication

Attention to detail

Proactive mindset

Tools

MS Project

Excel

PowerPoint

Visio

Job description

Resource Manager at NiCE

As a Resource Manager at NiCE, you will play a crucial role in maintaining and enhancing the organization's human resources. Your responsibilities will include:

• Planning, implementing, and evaluating employee relations and HR policies, programs, and practices.
• Serving as the primary contact for resource requirements within the CXone professional services team.
• Collaborating with PS Directors, Client Services Managers, Project Managers, professional services engineers, and project leads.
• Scheduling and assigning employees, maintaining an updated database of skills and experience, and providing resource availability information.
• Forecasting workload, mitigating risks, resolving resource requirements, and counseling employees.
• Aligning resources, providing management reports, and recommending training and process improvements.
• Collaborating with project teams to resolve roadblocks and optimize resource utilization.

Qualifications include at least 8 years of IT resource/project management experience in a software development environment, successful project delivery in a matrix organization, and proficiency in MS Project, Excel, PowerPoint, and Visio. Experience in multicultural environments, excellent communication skills, attention to detail, knowledge of software development methodologies, and a proactive mindset are essential.

Joining NiCE offers opportunities to work in a dynamic, global environment with a hybrid work model that balances office and remote work, fostering innovation and collaboration. If you are passionate and eager to grow your career, NiCE could be the right place for you.