Specialist Referral Coordinator

VES HOSPITAL PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A healthcare facility in Singapore is seeking an individual to manage patient referrals and confirm appointments with specialists. The ideal candidate should have a minimum of GCE 'O' levels and prior experience in a clinic or hospital. Responsibilities include scheduling referral appointments and ensuring all necessary medical histories are collected and organized.

Qualifications

• Prior experience working in a clinic or hospital.
• Ability to work independently.

Responsibilities

• Schedule and confirm referral appointments for specialists.
• Confirm diagnostic appointments for CT and MRI scans.
• Manage patient histories from referring clinics.
• Ensure relevant medical histories are received in order.

Skills

Team collaboration

Ability to work under pressure

Education

Minimum GCE 'O' levels

Job description

Responsibilities

• Schedule and confirm referral appointments for our specialists from various departments.
• Understand and recognise common medical conditions that get referred from GP clinics to Specialist Hospitals.
• Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicate appointment instructions.
• Management of patient histories from referring clinics
• Review referral forms and medical histories received from the referring clinics, and communicate the pertinent points of a referral case internally to various specialist departments.
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client.
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date.
• Ensure medical histories are attached accordingly into the system for each patient.
• Develop and review of referral protocols for each department.

Requirements

• Minimum GCE 'O' levels
• Prior experience working in a clinic or hospital
• Able to work in a team and independently
• Able to work under pressure in a fast paced environment