Spare Part Manager

Cultivar Staffing & Search; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Spare Parts Manager to transform spare parts operations into a revenue-generating center. This pivotal role involves developing strategies, optimizing supply chain processes, and managing inventory effectively. You will collaborate with various teams to create value-added packages for customers while ensuring compliance with company policies. The ideal candidate will possess strong negotiation and leadership skills, along with a robust understanding of logistics and ERP systems. If you are ready to lead a high-performing team and make a significant impact, this opportunity is perfect for you.

Qualifications

• 8+ Jahre Erfahrung im Spare Parts Management in einem dienstleistungsorientierten Umfeld.
• Starke Kenntnisse in Logistik und Bestandskontrolle.

Responsibilities

• Entwicklung und Umsetzung von Strategien zur Umsatzsteigerung im Spare Parts Bereich.
• Überwachung der Lagerbestände und Sicherstellung der Kundenzufriedenheit.

Skills

Verhandlungsgeschick

Kommunikationsfähigkeiten

Führungskompetenz

Analytische Fähigkeiten

Kundenbeziehungsmanagement

Education

Bachelor in Supply Chain Management

Bachelor in Betriebswirtschaft

Bachelor in Ingenieurwesen

Tools

ERP-Systeme (z.B. Oracle Netsuite)

Datenanalysetools

Job description

The Spare Parts Manager will be responsible for transforming the spare parts operations into a revenue-generating center by developing and implementing strategies, policies, and best practices. This includes managing inventory, optimizing supply chain processes, identifying revenue opportunities, and ensuring excellent customer service.

Key Responsibilities:

• Develop and execute a comprehensive strategy to position the spare parts division as a revenue-generating center.
• Establish pricing policies and margin targets for spare parts sales.
• Collaborate with the Service and Sales teams to create value-added packages for customers.
• Oversee the spare parts store operations, ensuring timely and accurate shipments.
• Maintain optimal inventory levels by implementing robust forecasting and demand planning practices.
• Monitor and reduce excess or obsolete inventory to minimize costs.
• Ensure compliance with company policies and regulatory standards.
• Identify and pursue business opportunities for spare parts sales with dealers, distributors, and end customers.
• Develop and execute promotional campaigns to increase spare parts sales.
• Collaborate with marketing to prepare catalogs, pricing lists, and promotional material.
• Build and maintain strong relationships with suppliers to ensure competitive pricing and quality standards.
• Negotiate contracts and agreements to optimize procurement costs.
• Recruit, train, and lead a high-performing team dedicated to spare parts operations.
• Establish clear KPIs and performance benchmarks for team members.
• Foster a culture of accountability and continuous improvement.
• Ensure prompt and accurate fulfillment of spare parts requests to maintain customer satisfaction.
• Address customer inquiries and complaints professionally and promptly.
• Provide regular reports on spare parts sales, inventory levels, and operational performance.
• Use analytics to identify trends and opportunities for improvement.
• Prepare cost vs. sales vs. margin analysis reports.

Requirements:

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field.
• Proven experience (8+ years) in spare parts management, preferably in a service-oriented or manufacturing environment.
• Strong understanding of logistics, supply chain management, and inventory control principles.
• Excellent negotiation, communication, and leadership skills.
• Proficiency in ERP systems (e.g., Oracle Netsuite) and data analysis tools.
• Experience in transforming operational units into profit centers.
• Familiarity with robotic or industrial equipment spare parts management.
• Knowledge of customer relationship management (CRM) systems.
• Ability to develop and implement policies and procedures effectively.