Spa Therapist (Oasia Resort Sentosa)

Responsibilities

• Perform all treatments at an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the guest's specific needs.
• Update own knowledge of products and treatment brand standards, outside of training.
• Carry out an in-depth consultation with each guest prior to treatment, ensuring medical history and concerns are identified.
• Maintain linen and product levels in the treatment rooms, ensuring cabinets are stocked, clean, and organized as per the spa standards.
• Ensure aftercare recommendations are made at the end of every treatment, linking with guest concerns and offering to prepare products at reception for purchase.
• Consistently record guest's preferences, accurately updating guest profiles and communicating any relevant information to colleagues.
• Perform treatments in a professional, hygienic, and safe manner for all guests, updating knowledge and training regularly.
• Responsible for the cleanliness, sterilization, and hygiene of all equipment, products, and linens in the treatment and preparation areas, following the brand protocols.

Requirements

• Relevant certification in Spa Services.
• At least 1 year of relevant experience.
• Excellent communication and interpersonal skills.
• Willing to work shift hours including weekends and public holidays.