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A premier spa provider in Singapore is looking for a Spa Therapist to deliver exceptional massage services and ensure customer satisfaction. The role requires good interpersonal skills, enthusiasm, and a flexible schedule to work shifts, weekends, and holidays. Ideal candidates will be effective communicators, team players, and dedicated to creating a comfortable environment for guests.
JOB SCOPE:
· Provide consistent professional spa massage (either foot or body) in accordance with spa standards.
· Professionally advise customers on the benefits of the treatments performed.
· Be sensitive to each customer's comfort level and service needs.
· Ensure guest comfort during the treatment by monitoring room temperature, lighting, and music level.
· Enquiring about guests' medical conditions and allergies before providing spa services.
· Setting up spa and work stations, responsible for the maintenance of cleanliness and neatness of the spa facilities.
· Handle customer queries and concerns efficiently and politely.
· Resolving guest complaints and reporting any accidents to the supervisor.
JOB REQUIREMENTS: