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Crystal Drop Beauty Spa Pte. Ltd. in Singapore is seeking a customer-focused Spa Receptionist to handle enquiries and appointment bookings. You will respond to client needs, recommend our products and treatments, and ensure stock levels and treatment products are prepared before sessions.
You must maintain clean, sanitized treatment areas, multitask in a fast-paced environment, and be flexible to work weekends and holidays. A pleasant personality and strong interpersonal skills are essential.
Handle customer's enquiries and booking of appointment.
To uphold and maintain the highest customer service standards of the Spa.
To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
Make recommendations on our products and treatments a to customer
Responsible for preparing the necessary treatment products and stocks replenishment.
Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
Able and flexible to work on weekends / public holidays / after office hours.
Customer oriented with a pleasant personality.
Has strong interpersonal skills.
Able to work in a fast paced environment and can multitask.
Ability to remain calm and composed under pressure.