Spa Therapist

DAISHO DEVELOPMENT SINGAPORE PTE LTD; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

The Westin Singapore invites you to be a catalyst for change in sustainability and guest wellbeing. As a Spa Therapist, you will provide massage services and body treatments, assess guest needs, and maintain high standards aligned with The Westin brand.

You will escort guests, maintain cleanliness, promote spa services, stay updated on techniques, and uphold Marriott International's equal opportunity values. This role offers professional growth within a global hospitality brand.

Responsibilities

• Provide massage services to guests using assigned products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Be aligned with The Westin brand standards.
• Escort guests to and from treatment rooms.
• Arrange workstation, treatment room, and/or drapes.
• Monitor and stick to time schedule throughout the day.
• Promote and sell spa/salon services including retail offerings related to the Spa.
• Maintain cleanliness of workstation and/or treatment room throughout shift.

Job description

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Spa Therapist, you will be tasked to:

• Provide massage services to guests using assigned products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Be aware of current spa promotions for The Heavenly Spa
• Keep up to date with current techniques and modalities related to Spa, Wellness, and Massage
• Be aligned with The Westin brand standards
• Escort guests to and from treatment rooms.
• Arrange workstation, treatment room, and/or drapes.
• Frequently check with guest to promote comfort, safety and security throughout service.
• Promote and sell spa/salon services including retail offerings related to the Spa.
• Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
• Monitor and stick to time schedule throughout the day.
• Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
• Maintain current skills and licensure in service area as per regional requirements.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Perform other reasonable job duties as requested by Supervisors and Leaders

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.Bewhere you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.