Spa Therapist

MEGAPEAK ENTERPRISE PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

MEGAPEAK ENTERPRISE PRIVATE LIMITED is seeking a dedicated spa therapist to perform massages, beauty treatments, and wellness therapies, tailoring each session to guest needs. You will greet guests, explain packages, and upsell spa services.

The ideal candidate holds a high school diploma or GED, is licensed in massage therapy and cosmetology or aesthetics, and demonstrates excellent customer service, communication, and patience to ensure a relaxing experience. CPR/First Aid beneficial.

Qualifications

• High school diploma or GED required.
• Licensed in massage therapy and cosmetology or aesthetics.
• CPR and First Aid certifications are advantageous.

Responsibilities

• Perform different types of massages, beauty treatments, and wellness therapies (as applicable).
• Maintain detailed records of massages, treatments, and therapies for each guest.
• Communicate with guests during massages to adjust techniques as required.
• Resolve guest complaints and report accidents to supervisor.
• Clean and sanitize work areas, change room sheets, and sterilize instruments and equipment before use.
• Explain services to guests and provide suitable recommendations.
• Ensure spa is stocked with supplies and report shortages to supervisor.
• Inquire about guests' medical conditions and allergies before providing services.

Skills

Customer service

Communication

Patience

Attention to detail

Education

High school diploma or GED

Massage therapy license

Cosmetology or aesthetics license

Tools

CPR certification

First Aid certification

Job description

We are looking to employ a dedicated and experienced spa therapist to perform massages, beauty treatments, and wellness therapies, depending on guests' needs and preferences. The spa therapist's responsibilities include greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customizing treatments and therapies to suit guests' needs. You should also be able to recommend additional spa services and up-sell spa products.

To be successful as a spa therapist, you should keep abreast of the latest industry techniques with respect to massages and therapies to provide exceptional customer service. Ultimately, an outstanding spa therapist should be able to demonstrate respectfulness, patience, and tact to help guests feel more comfortable and at ease.

Spa Therapist Responsibilities:

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.

Spa Therapist Requirements:

• High school diploma or GED.
• Licensed in massage therapy and cosmetology or aesthetics.
• Proven experience working as a spa therapist.
• CPR and First Aid certifications are advantageous.
• Sound knowledge of anatomy, physiology, and different massage techniques.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.