Spa/Pool Attendant

RAFFLES SENTOSA SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned hotel in Singapore is seeking a Spa/Pool Attendant to ensure guest safety and satisfaction at spa and pool facilities. Responsibilities include monitoring pool activities, maintaining cleanliness, assisting guests, and adhering to safety protocols. This role is crucial for upholding high standards of guest experience in a vibrant hotel environment.

Qualifications

• Prior experience in a similar role preferred.
• Current CPR, First Aid, or Lifeguard certification desirable.
• Ability to work outdoors in varying weather conditions.

Responsibilities

• Monitor pool activities to ensure guest safety.
• Maintain cleanliness of spa and pool areas.
• Assist guests with amenities and seating arrangements.

Skills

Swimming skills

Guest service

Communication skills

Job description

JOB SUMMARY

Reporting to the Director of Wellness , the Spa/Pool Attendant is responsible for ensuring the safety, cleanliness, and comfort of guests using the spa and pool facilities. The role involves monitoring the spa & pool area, assisting guests, maintaining equipment, adhering to safety and hygiene protocols and upholding the highest standards of guest experience and care.

WHAT YOU WILL BE DOING :

Guest Assistance

· Greet guests and provide information about spa/pool rules, services, and facilities.

· Assist guests with seating arrangements, towels, and other amenities.

Safety and Supervision

· Monitor pool activities to ensure guest safety and compliance with pool rules.

· Respond promptly to emergencies and provide first aid or CPR if necessary.

· Report any safety hazards or maintenance issues immediately.

Maintenance and Cleanliness:

· Maintain the cleanliness of the spa changing rooms, and area, pool area, including decks, lounge chairs, and surrounding areas.

· Ensure proper functioning of pool equipment and report issues to maintenance staff.

· Regularly check pool water quality and notify relevant personnel if adjustments are needed.

Administrative Duties:

· Manage inventory of spa/pool supplies such as towels and ensure they are restocked as needed.

· Maintain accurate logs of pool attendance and incident reports.

Team Collaboration:

· Work closely with lifeguards, maintenance staff, and management to ensure smooth operations.

· Participate in team meetings and training sessions as required.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

YOUR EXPERIENCE AND SKILLS INCLUDE:

· Prior experience in a similar role is preferred but not mandatory.

· Strong swimming skills and ability to work outdoors in varying weather conditions.

· Current CPR, First Aid, or Lifeguard certification (preferred).

· Excellent guest service and communication skills.

· Ability to stand for extended periods and perform physical tasks such as lifting

· Flexible with working days and hours including weekends and public holidays