Spa Operations & Reflexology Lead

ZHONG WELLNESS; Singapore; On-site; SGD 29,000 - 45,000; Full time

Job summary

ZHONG WELLNESS in Singapore is seeking a passionate massage therapist with reflexology certification to provide foot reflexology, shoulder and hand massages to guests. You will maintain treatment rooms, welcome guests, work with the team on rostering, promotions, and collaborations, and deliver top-notch customer service while handling multiple tasks under pressure.

5 years of experience with a certificate in reflexology and/or massage is required; a positive attitude and willingness to learn

Qualifications

• Pleasant disposition and must be willing to learn.
• Friendly and cheerful personality.
• 5 years needed with certificate Passion in reflexology and / or massage.
• Fair in customer service.
• Positive attitude and able to work under pressure and multi-tasking.
• Enthusiastic.

Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Skills

Pleasant disposition

Friendly personality

Positive attitude

Multi-tasking

Willing to learn

Customer service

Education

5 years experience with reflexology/massage certificate

Job description

ZHONG WELLNESS in Singapore is seeking a passionate massage therapist with reflexology certification to provide foot reflexology, shoulder and hand massages to guests. You will maintain treatment rooms, welcome guests, work with the team on rostering, promotions, and collaborations, and deliver top-notch customer service while handling multiple tasks under pressure.

5 years of experience with a certificate in reflexology and/or massage is required; a positive attitude and willingness to learn