Spa Front Desk Receptionist
Job description
Key Responsibilities:
- Greeting Guests: Welcome guests warmly and create a positive first impression.
- Appointment Scheduling: Manage bookings efficiently and maximize occupancy.
- Check-In/Check-Out: Handle paperwork and payments accurately.
- Administrative Tasks: Maintain records and keep the reception area organized.
- Client Assistance: Address concerns and ensure satisfaction.
- Facility Upkeep: Monitor cleanliness and maintenance.
Qualifications:
- Diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and organizational skills.
- Proficiency in computer software.
- Knowledge of spa services a plus.