Sous Chef

Vault Personnel Pte. Ltd.; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

Vault Personnel Pte. Ltd. on Thomson Road, Singapore, seeks a Director of Quality to lead kitchen operations, staff training, and menu development. You will ensure the highest quality and safety standards, manage costs, and uphold the brand’s dining experience across all meals.

Ideal candidates have at least 3 years of managerial experience in a related role and a culinary degree or equivalent. You will collaborate with headquarters and mentor a growing kitchen team.

Qualifications

• 3 years of managerial experience in a relevant role.
• Strong team player with leadership abilities.
• GCE O Level qualifications or equivalent required; Culinary Degree preferred.

Responsibilities

• Oversee all kitchen activities and assign staff tasks.
• Ensure promptness, freshness, and quality of dishes.
• Implement hygiene policies and inspect equipment cleanliness.
• Design menus, create recipes, and manage plate presentation.
• Review staffing levels to meet service and financial targets.
• Handle purchasing, stock, and vendor relationships.
• Set performance standards and monitor staff results.
• Address customer feedback and resolve complaints.
• Prepare menus and submit for approval to Head Office.
• Maintain cost control and monitor food waste under targets.
• Manage labor costs with scheduling and break compliance.
• Enforce safety and security in the kitchen and store samples.
• Coordinate catering events and ensure bookings are reviewed.

Skills

Team leadership

Communication

Kitchen operations

Education

GCE O Level or equivalent

Culinary Degree preferred

Job description

Primary Role:

Prepare meals, manage staff and oversee all day-to-day operations. Be the Director of Quality, ensuring the highest quality foods are prepared and served.

Essential Functions:

1. KITCHEN PRODUCTION:

• Oversee all kitchen activities, assign team’s tasks. For the Sous Chef, cooking is the main priority!
• Ensuring promptness, freshness, and quality of dishes.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentation.
• Reviewing staffing levels to meet service, operational and financial objectives.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.
• Prepare menus as required and submit on time to HO.

2. COOKING FROM SCRATCH WITH LOVE: Cooking with passion and love is essential to food quality and leading the brand. Whenever humanly possible, always use fresh, seasonal ingredients and cook from scratch. Main duty is to prepare delicious and balanced meals. Always taste all dishes before putting them on the line, regardless if it’s you or one of your staff prepare. ALWAYS TASTE EVERYTHING!

3. ATMOSPHERE: Keep the kitchen looking fun and inviting, updating signage and displays. Make sure staff are working efficiently and the environment projects a clean, organized, and professional business.

4. TRAINING: In charge of all staff training, make sure all new staff are receiving proper training and follow SOPs.

5. REGISTER: (If applicable) Ensure register is properly opened every day and ‘end of day’ is closed out every evening.

6. HIRING: Hire staff. This includes conducting interviews, doing reference checks, wage negotiation (with H/O).

7. COMMUNICATION: Respond to all emails within 24 hours (1 business day).

8. FOOD COST: Monitor kitchen to ensure proper use of product and inventory control while keeping waste to a minimum (under 2%). Make sure there is no theft by staff or students. Perform monthly inventory and send results to Head Office by 5th. Meal service, including snacks and catering should be kept at 30% COGS. Accounts that do not pay rent or utilities need to keep food costs no higher than 40% COGS, depending on lunch pricing.

9. LABOR %: Follow daily labor targets of 20~25%, depending on lunch pricing. When the workday is slow, send people home and/or call off shifts and if busy, ask team to stay late. Ensure staff are following their schedule and taking proper breaks. SOP for labor is 1 staff member for every 50 lunches in sales.

10. SAFETY & SECURITY: Maintain a safe work environment for all staff and guests. Secure kitchen during non-operating hours. Keep food samples for 14 days and adhere to all company safety standards.

11. CATERING: Our Client is a catering company and contracts with schools that may require catering. All catering events require a booking sheet to be sent to relevant upper management ahead of the event for review and approval. No event is rejected without consulting Head Office.

12. CASH CONTROL: Follow Management Cash Handling Policy, count and manage all cash funds, do refunds and go to the bank weekly. Always keep safe locked and record prepayment and cash deposits using the safe log. Manage & complete petty cash form, following the reporting policies.

13. PURCHASING: Manage all food and supply orders following approved vendor list and purchasing policy. Office supplies, small-wares, fixtures, and equipment orders are handled by the Head Office.

Job Requirements:

• 3 years of managerial experience in a relevant role
• Strong team player
• GCE O Level qualifications or equivalent required, Culinary Degree preferred

Others:

• Salary: $3500 per month
• Location: Thomson Road