Sommelier

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a knowledgeable Wine Manager to oversee wine service operations in a prestigious dining environment. This role involves managing wine inventory, providing exceptional guest service, and training staff to enhance their beverage knowledge. You will curate an attractive wine list and organize exciting wine events, ensuring a high-quality experience for guests. Join a vibrant team at a premier lifestyle destination that values excellence in service and culinary experiences. If you have a passion for wines and a commitment to hospitality, this is the perfect opportunity for you.

Qualifications

• 5+ years in fine dining or 5-star hotel managing premium wine inventory.
• Strong knowledge of wines and ability to conduct training programs.

Responsibilities

• Maintain high guest service levels in food and beverage.
• Monitor wine inventory, sales, and conduct staff training.

Skills

Wines Knowledge

Guest Service

Financial Accountability

Communication Skills

Event Management

Education

Wine and Spirits Education Trust / Court of Master Sommelier

Job description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named 'Best Integrated Resort' since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry. RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job description:

Primary Responsibilities

1. Possess thorough knowledge of wines including varietals, vineyards, descriptions and food and wine matching.
2. Guest Service & Relations
   
   • Maintain a high level of guest service and relations by delivering and managing the prompt, efficient and courteous service of food and beverage.
   • Work closely with Restaurant Managers, Assistant Managers and Wine Captains to deliver the most appropriate service to the guests.
   • Assist staff to develop their wine/beverage knowledge and service skills.
3. Financial Accountability
   
   • Carefully monitor wine inventory and sales.
   • Develop promotional plans on bin ends or slow moving items.
   • Minimize spoilage and wastage by liaising with different F&B outlets.
   • Prepare wine inventory and sales spreadsheet on a regular basis.
4. Responsible for maintaining all wine cellars presentation and condition.
5. Vendor management regarding relationship and reputation of the company with suppliers and distributors, source new beverage products, collaborate in wine promotions and events, organize and conduct wine tasting, training and master classes.
6. Training
   
   • Conduct Team Member trainings to develop their wine/beverage knowledge and service skills.
   • Conduct daily, weekly, monthly and yearly wine/beverage training programs and monitor the training progress and results.
   • Positively support and work closely with Outlet Managers, Chefs and F&B Training Team (Service Excellence Team).
7. Annual revaluation of wine inventory through knowledge and research of the developing wine and beverage market.
8. Curate a wine and beverage list to be accurate, competitive and attractive in the market.
9. Responsible for overall quality of wine service in all F&B restaurants.
10. Responsible for a smooth and efficient beverage service operation and plan manpower to support the restaurants' operation.
11. Responsible for planning, directing, controlling, coordinating and participating in all Restaurant Operations and all personnel for continuous contribution and improvement in revenues and cost controlling.

Requirements:

• Must have Wine and Spirits Education Trust / Court of Master Sommelier.
• Minimum 5 years of relevant experience in a fine dining restaurant or 5-star hotel, handling high-end clientele and large inventory of premium wines.
• Possess strong wine and food knowledge.
• Good verbal communication and interpersonal skills.
• Ability to organize, manage and market wine events.