Solutions Specialist

Aviate; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

A leading company is seeking a Pre-Sales Consultant to enhance customer engagement and drive sales through advanced AI and ML solutions. The role involves technical presentations and solution development in a SaaS environment, focusing on enterprise clients. Candidates are expected to have a strong background in technology, excellent communication skills, and a collaborative spirit.

Qualifications

• Minimum of three years as a Pre-Sales Consultant or similar role.
• Experience in a SaaS organization required.
• Ability to work with large/mid-size enterprise customers.

Responsibilities

• Provide presales support and solutions for AI & ML.
• Manage sales bid process, responding to RFIs & RFPs.
• Develop and deliver proof of concept demonstrations.

Skills

Problem-solving

Communication

Presentation

Interpersonal Skills

Technical Understanding

Education

Degree in Computer Science, Engineering, or related field

Job description

Job brief- Pre-Sales ConsultantWe are looking for a Presales Consultant to join our business and provide presales support to our customers. A Presales consultant plays a key role in building customer confidence, addressing technical concerns, and winning sales opportunities.Presales Specialists support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Their ability to understand customer requirements and propose tailored solutions drives successful presales engagements. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.ResponsibilitiesYour main responsibilities will include:Being a Champion on Artificial Intelligence, Machine Learning, Large Language Models, Conversational AI, Omni-channel Automation solutionsBe the first point of contact and advisor to the customer on all matters related to Conversational AI, Agent Assist & AnalyticsDeveloping solutions for AI & ML based Omni- Channel AutomationResponsible for organizing, planning, creating & delivering compelling proof of concept demonstrationsEnsuring solutions stated in the Statement of Work are best practice and in line with client requirementsManaging the sales bid process by responding to RFIs & RFPWorking closely with Sales, Engineering, Delivery and project teams to ensure the successful closure of the sales processLiaising with Product Managers to provide feedback from clients about product requirements, roadmaps, etcKeeping abreast of market trends, product & competitor landscapesRequirements and skillsProven work experience as a Pre-Sales consultant or similar role for a minimum of three yearsWorking in a SAAS organization is a must.Experience in dealing with large and mid size Enterprise customers in India.You possess a Degree in Computer Science, Engineering, or a related field.You possess strong problem-solving and prioritization skills.You have strong presentation skills.You have excellent interpersonal and communication skills and are adept at working with multiple stakeholdersLLMs, AI, ML, SAAS, Contact centre Technical skills & Clear grasp of digital technology stacks - API's, middleware, ecosystems and the ability to envision solutions is a must.Experience in working with a diverse group- Developers, Program Managers, Sales, Pre-sales is required.This role requires fair amount of travel meeting your clients and working from the office location.,

• Job Tags artificial intelligence, machine learning

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