Solutions Engineer (Satellite)

DIRECT SEARCH ASIA PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the telecommunications sector seeks a technical support role, providing pre-sales assistance, conducting expert training, and managing client relationships. The successful candidate will demonstrate strong understanding of RF technologies and possess proactive communication and presentation skills.

Qualifications

• Solid understanding of Microwave/RF technologies.
• Familiarity with satellite systems and equipment.
• Able to travel on short notice.

Responsibilities

• Provide comprehensive technical support for product-related matters.
• Conduct training sessions for pre-sales teams and business partners.
• Oversee solution-based project management and technical workshops.

Skills

Communication skills

Presentation skills

Proactive attitude

Job description

Job Summary:

• Provide comprehensive technical support for all product-related matters.
• Assist sales and marketing teams in promoting product features and solutions.
• Conduct training sessions for regional pre-sales teams and business partners.
• Contribute to product development and evaluation to ensure differentiation in the market.
• Support partner enablement initiatives aimed at achieving sales goals and objectives.

Role:

• Deliver pre-sales technical assistance by proposing appropriate solutions and offering expert support to system integrators, service providers, and end-users.
• Oversee solution-based project management, coordinating activities between divisions and liaising with HQ project managers and India-based clients.
• Plan and execute technical workshops (including hands-on training), offer on-site technical assistance, and recommend practical solutions to system integrators.
• Conduct client visits to present and demonstrate products, gather requirements, and build strong customer relationships through effective communication.
• Participate in product launches by organizing and leading product training, advising Product Managers on specifications and technology trends, and conducting market research to understand local demands.
• Create engaging presentation and demonstration materials for corporate and government clients, as well as system integrators, covering both existing and new business products.
• Possess working knowledge of telecommunications networks, satellite communications, and satellite modems/routers (advantageous).
• Evaluate competitor products to identify key differentiators and share findings for strategic insights.
• Support administrative functions such as event coordination, documentation follow-ups, report preparation, and product procurement/supply coordination, contributing to overall sales objectives.

Requirements:

• Solid understanding of Microwave/RF technologies.
• Familiarity with satellite systems and equipment.
• Able to travel on short notice for business requirements.
• Strong communication and presentation skills, both verbal and written.
• Self-driven, independent, proactive, and results-focused.