Solutions Engineer (Satellite)

DIRECT SEARCH ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in telecommunications is seeking a skilled technical support professional for pre-sales assistance and product promotion. This role involves training, project management coordination, client interaction, and product evaluation to ensure market differentiation. Ideal candidates are proactive, possess strong technical skills, and are ready to travel.

Qualifications

• Solid understanding of Microwave/RF technologies.
• Familiarity with satellite systems and equipment.
• Strong communication and presentation skills.

Responsibilities

• Provide technical support; assist sales and marketing teams.
• Conduct training for regional teams and partners.
• Plan technical workshops and execute on-site assistance.

Skills

Microwave/RF technologies

Satellite systems

Strong communication skills

Presentation skills

Job description

Job Summary:

• Provide comprehensive technical support for all product-related matters.
• Assist sales and marketing teams in promoting product features and solutions.
• Conduct training sessions for regional pre-sales teams and business partners.
• Contribute to product development and evaluation to ensure differentiation in the market.
• Support partner enablement initiatives aimed at achieving sales goals and objectives.

Role:

• Deliver pre-sales technical assistance by proposing appropriate solutions and offering expert support to system integrators, service providers, and end-users.
• Oversee solution-based project management, coordinating activities between divisions and liaising with HQ project managers and India-based clients.
• Plan and execute technical workshops (including hands-on training), offer on-site technical assistance, and recommend practical solutions to system integrators.
• Conduct client visits to present and demonstrate products, gather requirements, and build strong customer relationships through effective communication.
• Participate in product launches by organizing and leading product training, advising Product Managers on specifications and technology trends, and conducting market research to understand local demands.
• Create engaging presentation and demonstration materials for corporate and government clients, as well as system integrators, covering both existing and new business products.
• Possess working knowledge of telecommunications networks, satellite communications, and satellite modems/routers (advantageous).
• Evaluate competitor products to identify key differentiators and share findings for strategic insights.
• Support administrative functions such as event coordination, documentation follow-ups, report preparation, and product procurement/supply coordination, contributing to overall sales objectives.

Requirements:

• Solid understanding of Microwave/RF technologies.
• Familiarity with satellite systems and equipment.
• Able to travel on short notice for business requirements.
• Strong communication and presentation skills, both verbal and written.
• Self-driven, independent, proactive, and results-focused.