Solutions Engineer

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Une entreprise de premier plan dans l'innovation des paiements recherche un Solutions Engineer / Field Application Engineer pour soutenir l'adoption de solutions de paiement innovantes. Le candidat idéal aura une expérience en développement Android et un solide bagage technique, et sera en charge de la formation et de l'intégration des produits de l'entreprise. Cette fonction impliquera des interactions avec les clients pour comprendre leurs besoins techniques et nécessitera une certaine mobilité pour répondre à des exigences commerciales.

Qualifications

• Expérience de 2-3 ans en développement Android ou support technique, de préférence dans le domaine fintech.
• Maîtrise de l'anglais et de l'espagnol, communication en mandarin appréciée.
• Capacité à travailler dans un environnement multiculturel.

Responsibilities

• Collaborer avec l'équipe de vente pour identifier de nouvelles opportunités commerciales.
• Créer des applications démonstratives et valider des preuves de concept.
• Conduire des séances de formation pour éduquer les clients sur nos produits.

Skills

Java

Android

Kotlin

Flutter

Technical Support

Strong interpersonal skills

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

Android Studio

Job description

About Wiseasy

At Wiseasy, we're not just leading the charge in payment innovation; we're redefining it. Our mission is to empower and integrate global innovation in Intelligent Payments. We do this by specializing in cutting-edge ‘SMART’ terminals and comprehensive payment technology services.

Our full suite of enterprise solutions, encompassing "Cloud + Software + Terminals," is designed to transform the landscape of financial transactions. We are the catalysts for change in the payments space, enabling banks, acquirers, fintech companies, telecom operators, and Industry Solution Providers (ISVs) to offer a spectrum of financial services and create new revenue streams. These services are tailored to enhance cost-efficiency, operational effectiveness, and raise the bar of customer satisfaction.

About the Job

As a Solutions Engineer / Field Application Engineer (Android) at Wiseasy, you will play a crucial role in driving the adoption of our innovative payment solutions. This is a client-facing role where you will empower and support customers, and business partners, such as resellers, distributors, or system integrators by developing demo applications, Proof of Concept (PoC) with the necessary Android SDK resources, tools, knowledge, and skills to effectively promote, sell, and support our company's products or services. The primary goal of customer enablement is to strengthen the customer and partner ecosystem and drive mutual success for both the company and its partners. Depending on the business needs, about 15-20% travel will be required for this position.

Key Responsibilities

• Collaborate with the Sales team to identify new business opportunities and drive customer acquisition.
• Meet customers and their business partners to understand technical requirements, and propose appropriate solutions.
• Create demonstrative applications to validate customer-specified proof of concepts.
• Ensure seamless integration of our SDKs and APIs into our clients’ applications by analyzing logs and technical documents.
• Conduct training sessions and workshops to educate customers on our products and solutions.
• Troubleshoot technical issues and provide timely resolutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 2-3 years of experience in an Android development, Technical Support role, preferably in the fintech and card-present transaction domain.
• Prior experience in handling Android POS Terminal, payment gateway, and EMV specifications will be considered an added advantage.
• Proficiency in Java, Android, Kotlin, Flutter, with hands-on experience using Android Studio or other Integrated Development Environment (IDEs) used for Android development.
• Strong technical acumen with an ability to understand and troubleshoot software issues.
• Proficient in both Spanish and English for effective communication, the ability to communicate in Mandarin will be an added advantage.
• Ability to work in a fast-paced, multi-cultural & multi-lingual environment and manage multiple tasks simultaneously.
• Strong interpersonal skills with an emphasis on building customer relationships.