Solutions Design & Implementation Specialist

UPS ASIA GROUP PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading logistics company is seeking a Technical Support Professional for the Asia Pacific market. The role involves close collaboration with customers to develop and implement technical solutions while providing post-implementation support. The ideal candidate should have a strong background in programming and excellent communication skills, with a focus on logistics and supply chain management.

Qualifications

• 2-3 years of programming experience in VB.Net and Microsoft Access Applications.
• Familiarity with Web-services based APIs and authorization protocols.
• Strong skills in Java, C++, SQL, C#, and HTML.

Responsibilities

• Collaborate for technical support and solution development.
• Support training and deployment initiatives for technology.
• Ensure service commitments are maintained post-implementation.

Skills

Communication

Programming

Problem Solving

Education

Bachelor's degree/diploma in Information Systems

Degree in Computer Science

Diploma in Industrial Engineering

Diploma in Logistics

Degree in Business Management

Job description

This position primarily supports the APAC market, working closely with customer-facing Solutions team in developing technical solutions for customers.

Responsibilities:

• Collaborate with International Global and Enterprise Accounts, Region Customer Solutions Group (CSG), and Sales Account Mangers, to provide technical support and worldwide solutions that often entail operations planning and solutions development and implementation and Post Implementation support and troubleshooting.
• Support global CSG Technology training, solution development initiatives, rollout and support for CSG Technology developed solutions implemented in the Asia Pacific Region.
• Support development, execution, tracking and attainment of the CSG Business Plan
• Support CSG technology deployment initiatives with field resources
• Providing Post Implementation Support for all Asia Pacific-developed solutions to ensure that service commitments are not compromised or that service failure are kept to an absolute minimum.

Requirements:

• Possess a bachelor's degree/diploma in Information Systems, Computer Science, Industrial Engineering, Logistics, Business Management or related fields
• Display strong verbal and written communication skills.
• Able to work independently to document requirements, develop solutions by designing and developing application program/solutions using NetSuite (VB.Net)
• Possess 2-3 years in programming and developing solutions in a Visual Basic environment, developing Microsoft Access Applications with MSA/SQL databases.
• Familiar with Web-services based API, OAuth and other authorization protocol
• Demonstrate working proficiency with Java, C++, SQL, C#, and HTML.
• Working experience in developing systems for the logistics/Supply Chain Management/Integrated Express Carriers will be a plus.