Solutions Delivery Engineer

FIXED & MOBILE PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A global mobile top-up company headquartered in Singapore is seeking a Solutions Delivery Engineer. The ideal candidate will have over 5 years of experience integrating APIs and offering technical support for partners. Responsibilities include developing solutions, managing integrations, and documenting processes. Excellent communication skills and attention to detail are essential. This role presents an opportunity to work in a diverse and dynamic environment with global reach.

Qualifications

• 5+ years of experience working with APIs.
• 3 years supporting partners on technical solutions.
• Technical experience in Go programming language.

Responsibilities

• Develop new solutions and features for partners.
• Manage API integration for regional partners.
• Document software development and new products.
• Provide pre-sale and post-sale support.

Skills

API integration

Attention to detail

Interpersonal skills

Problem-solving

Technical support

Tools

Go programming

PostgreSQL

Git

Linux

Job description

About DT One

DT One operates a global network for mobile top-up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out.

Through our network of over 1500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers.

We are headquartered in Singapore with regional offices in Barcelona, Dubai, London Manila and Miami.

DT One is committed to empowering people and businesses through accessible and reliable mobile top-ups and digital non-cash micropayments. As the communications and fintech landscapes evolve, DT One stands poised to play a pivotal role in shaping the future of cross-border micropayments and digital value payments.

For more information visit www.DTOne.com

Context of the role

DT One is currently seeking an experienced Solutions Delivery Engineer based in Singapore with experience supporting a global company to join our Solutions Delivery team.

The Solutions Delivery team is part of the Technology department and is responsible for supporting the integration of partners to the DT One Cross-Border Digital Value Platform. Processing millions of transactions per month and interconnecting hundreds of partners from all around the world, DT One is continuously growing its coverage and footprint in the industry. A career with DT One provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities.

The ideal candidate should be highly driven, self-motivated and truly excited about having a meaningful impact within the company. In addition, the candidate should be technically hands-on with a strong experience integrating with various APIs to support the business and partners. Combining a startup mindset with the scale of an industry leader, this role brings great opportunities to work on various projects, with both internal and external stakeholders, collaborating with a diverse range of partners and teams.

Key Responsibilities

• New Solutions: Develop our portfolio of products and features for existing and new customers, within the scope of responsibility of the Solution Delivery team
  Work on the design of customised solutions, APIs and user experience flows with partners
• API Integrations: Manage the integration of all regional partners to the platform (sending and receiving). Support existing partners with their daily challenges and expansion plans alongside account managers
• Documentation: Document new software development and new products. Keep information organised and clearly available for the team members across other departments
• Maintenance: Maintain, update, refactor and improve integrations, either based on external or internal requests
• Manage the integration of all regional partners to the platform including technical pre-sales and project management
• Support existing partners with their daily challenges and expansion plans alongside account managers
• Analysis of requirements and implementation based on requirements
• Provide pre-sale and post-sale technical support and expertise in regard to partners’ integrations
• Work on the design of customized solutions, APIs and user experience flows with partners
• Build a close relationship with our partners and business development teams to expand our coverage and services
• Work closely with various internal teams to understand and support operational processes and new solutions
• Provide feedback to improve the platform and products based on discussions and experience with partners
• Travel may be required to assist account managers when meeting partners, in order to facilitate integrations

Professional Experience & Skills

• At least 5+ years of experience working and integrating with APIs (REST, Web Services, SOAP, etc.)
• 3 years of experience in supporting partners on a technical solution or service
• 3 years of technical experience in the Go programming language (GoLang)
• Experience with PostgreSQL/MySQL or other database systems
• Experience with Git and Linux based operating systems
• Experience with Unit Testing
• Experience working directly with customers
• Meticulous attention to details
• Ability to work independently and be proactive - willing to get things done
• Demonstrate motivation to learn new skills and technologies
• Excellent interpersonal skills, curious, creative, and friendly to work with
• Excellent written & verbal communication skill in English
• Experience in managing projects is bonus
• Experience with Dynamic languages (PERL, Python, Ruby) is bonus
• Ability to communicate in Mandarin is bonus

Sound like you? Apply now!