Solutions Consultant

Content Square; Singapore; Hybrid; SGD 100,000 - 180,000; Full time

Benefits offered by this job

Virtual onboarding

Hackathon

Hybrid and remote work policies

Generous paid time-off

Lifestyle allowance

Stock options

Employee Resource Groups

Job summary

Contentsquare seeks an experienced specialist to be the voice of authority for our experience analytics products. You will collaborate with the business development team to pitch solutions to prospective clients and support the sales process, owning the region assigned (e.g., ASEAN, ANZ).

You’ll translate platform features into commercial value, engage CTOs and CEOs, and help drive the product forward while contributing to our culture and work/life balance.

Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

About the role:

You will be the voice of authority for the Contentsquare line of products, spanning from experience analytics, products analytics, voice of customer and conversational intelligence. You will work closely with the business development team to pitch the solution to prospective clients and support the sales process - effectively owning the region that you are assigned(eg. ASEAN, ANZ). You’ll be called upon to reassure the client across multiple subjects such as implementation, performance, security and the logic behind the stats and calculations in the platform.

You’ll be very commercially focused and will understand how to transfer the feature set of the platform into commercial value for the client. Rapid company growth always brings opportunities and you’ll seek these out and drive your own career forward.

With great passion for technology you are known for being a resourceful person and for finding solutions when problems arise. You’ll be comfortable in front of clients and colleagues and you’ll be able to convince and influence stakeholders both internally and externally. You’ll have a mix of development, analytical and sales skills and you’ll take a very keen interest in helping to drive the product forward. You’ll also be a riot at company socials and will contribute towards our excellent culture and work/life mix. You’ll be technically aware of the latest front end technologies and will be able to hold your own with CTOs and influence CEOs.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

• - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• - Work flexibility: hybrid and remote work policies
• - Generous paid time-off policy (every location is different)
• - Lifestyle allowance
• - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• - Every full-time employee receives stock options, allowing them to share in the company’s success
• - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• - And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with ourCandidate Privacy Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.