Solutions Architect

User Experience Researchers Pte Ltd (Singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

User Experience Researchers Pte Ltd (Singapore) is seeking an OpenStack Platform Engineer to design, implement, and operate scalable OpenStack infrastructure in a modern enterprise environment. The role emphasizes Red Hat OpenStack, Kubernetes, OpenShift, automation, security, and performance; strong troubleshooting, collaboration, and communication skills are required for success in a fast-paced team.

You will contribute to automation, AI-assisted ops, and capacity planning while mentoring

Qualifications

• 5+ years of relevant working experience.
• Expertise with Red Hat or OpenStack platform.
• Expertise with Kubernetes.
• Experience with Red Hat Linux administration.
• Experience with VMware ESX environments and monitoring with Prometheus.
• Experience integrating with Elastic Stack.
• Familiarity with Generative AI, LLMs, Agentic AI, and AIOps concepts for infra ops.
• Experience or exposure to AI agents for cloud/OpenStack administration.

Responsibilities

• Design, implement, and maintain Red Hat OpenStack-based cloud infrastructure.
• Develop and optimize automation scripts for deployment and management.
• Collaborate to integrate OpenStack with Kubernetes and OpenShift.
• Troubleshoot and resolve complex OpenStack infra issues.
• Implement security best practices and ensure policy compliance.
• Mentor team members and contribute to documentation/playbooks.

Skills

OpenStack

Kubernetes

Red Hat Linux

Automation scripting

Troubleshooting

CI/CD

Leadership

Education

Bachelor's degree in Computer Science/Engineering

Tools

Terraform

Ansible

VMware ESXi

Prometheus

Elastic Stack

OpenStack APIs

Job description

As an OpenStack Platform Engineer, you will be responsible for designing, implementing, automating, and maintaining reliable and scalable OpenStack infrastructure. You will work closely with cross-functional teams to ensure platform availability, security, performance, and operational efficiency. The ideal candidate will have strong expertise in OpenStack, Kubernetes, and Red Hat Linux, with solid troubleshooting, problem-solving, and communication skills.

Key Responsibilities

• Design, implement, and maintain Red Hat OpenStack-based cloud infrastructure solutions.
• Develop and optimize automation scripts for deployment and management of OpenStack environments.
• Collaborate with cross-functional teams to integrate OpenStack with other systems, including Kubernetes and OpenShift.
• Troubleshoot and resolve complex issues related to OpenStack components and underlying infrastructure.
• Implement security best practices and ensure compliance with organizational policies.
• Contribute to capacity planning, performance optimization, and scalability of OpenStack environments.
• Assist in change management of the OpenStack platform for new versions, hotfixes, SysAdmin tasks, etc.
• Explore and implement Agentic AI and AIOps solutions to enhance OpenStack administration and operational efficiency.
• Leverage AI-assisted automation for monitoring, troubleshooting, incident analysis, and remediation of OpenStack environments.
• Develop and integrate AI agents with OpenStack APIs and automation tools to streamline infrastructure operations.
• Work with experienced team members to conduct root cause analysis of issues, review new and existing code, and/or perform unit testing.
• Author/edit system documentation/playbooks.
• May serve as a mentor on procedural matters to less experienced internal and third-party team members.

What We Are Looking For

• Relevant university degree with at least 5+ years of relevant working experience.
• Expertise with Red Hat or any OpenStack platform.
• Expertise with Kubernetes.
• Expertise in Red Hat Linux administration.
• Experience in infrastructure provisioning with VMware ESX environments and monitoring with Prometheus and relevant monitoring tools.
• Experience integrating with Elastic Stack.
• Familiarity with Generative AI, LLMs, Agentic AI, and AIOps concepts for infrastructure operations.
• Experience or exposure to AI agents and AI-assisted automation for cloud/OpenStack administration.
• Understanding of integrating AI/LLM capabilities with APIs, Python, Ansible, or Terraform is preferred.
• Ability to succeed in a fast-paced, high-demand environment.
• Red Hat/OpenStack certifications in Linux and OpenStack administration preferred.
• Excellent oral and written communication skills.
• Experience working with infrastructure-as-code technologies such as Terraform is preferred.
• Demonstrates strong customer service awareness and orientation.
• Ability to establish new standards for quality, performance, or productivity.
• Must have excellent writing and communication skills, with the ability to maintain open communication with internal employees, contractors, managers, third parties, and customers as needed.
• Understanding of application development lifecycles, as well as practical experience working with continuous integration and continuous deployment (CI/CD) tools as part of the OpenStack platform lifecycle, will be useful.
• Strong analytical and problem-solving capabilities.
• Excellent project management and organizational skills.
• Outstanding written and verbal communication abilities.
• Proven leadership experience in technical environments.