Solution Architect REQ114

USER EXPERIENCE RESEARCHERS PTE. LTD; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

USER EXPERIENCE RESEARCHERS PTE. LTD is seeking an OpenStack Platform Engineer to design, implement, and automate scalable OpenStack-based cloud infrastructure in Singapore. You will work with Kubernetes, OpenShift, and Linux security to ensure high availability and performance.

The role emphasizes AI-assisted automation, agentic AI, and collaboration with cross-functional teams. A strong background in Red Hat OpenStack, scripting, and IaC is required.

Qualifications

• Relevant university degree with at least 5+ years of relevant working experience.
• Expertise with Red Hat or any OpenStack platform.
• Expertise with Kubernetes.
• Experience with VMware ESX environments and monitoring with Prometheus.
• Familiarity with Generative AI, LLMs, Agentic AI, and AIOps concepts for infra operations.
• Experience or exposure to AI agents and AI-assisted automation for cloud/OpenStack administration.

Responsibilities

• Design, implement, and maintain Red Hat OpenStack-based cloud infrastructure solutions.
• Develop and optimize automation scripts for deployment and management of OpenStack environments.
• Collaborate with cross-functional teams to integrate OpenStack with Kubernetes and OpenShift.
• Troubleshoot and resolve complex issues related to OpenStack components and underlying infrastructure.
• Implement security best practices and ensure compliance with organizational policies.
• Contribute to capacity planning, performance optimization, and scalability of OpenStack environments.
• Assist in change management of the OpenStack platform for new versions and hotfixes.
• Explore and implement Agentic AI and AIOps solutions to enhance OpenStack administration and operational efficiency.
• Leverage AI-assisted automation for monitoring, troubleshooting, incident analysis, and remediation.
• Develop and integrate AI agents with OpenStack APIs and automation tools.

Skills

OpenStack

Kubernetes

Red Hat Linux

Python

Ansible

CI/CD

AI/LLM

ELT/Automation

Education

Bachelor's degree in a related field

Tools

VMware ESX

Prometheus

Elastic Stack

Terraform

Job description

As an OpenStack Platform Engineer, you will be responsible for designing, implementing, automating, and maintaining reliable and scalable OpenStack infrastructure. You will work closely with cross-functional teams to ensure platform availability, security, performance, and operational efficiency. The ideal candidate will have strong expertise in OpenStack, Kubernetes, and Red Hat Linux, with solid troubleshooting, problem-solving, and communication skills.

Key Responsibilities

• Design, implement, and maintain Red Hat OpenStack-based cloud infrastructure solutions.
• Develop and optimize automation scripts for deployment and management of OpenStack environments.
• Collaborate with cross-functional teams to integrate OpenStack with other systems, including Kubernetes and OpenShift.
• Troubleshoot and resolve complex issues related to OpenStack components and underlying infrastructure.
• Implement security best practices and ensure compliance with organizational policies.
• Contribute to capacity planning, performance optimization, and scalability of OpenStack environments.
• Assist in change management of the OpenStack platform for new versions, hotfixes, SysAdmin tasks, etc.
• Explore and implement Agentic AI and AIOps solutions to enhance OpenStack administration and operational efficiency.
• Leverage AI-assisted automation for monitoring, troubleshooting, incident analysis, and remediation of OpenStack environments.
• Develop and integrate AI agents with OpenStack APIs and automation tools to streamline infrastructure operations.
• Work with experienced team members to conduct root cause analysis of issues, review new and existing code, and/or perform unit testing.
• Author/edit system documentation/playbooks.
• May serve as a mentor on procedural matters to less experienced internal and third-party team members.

What We Are Looking For

• Relevant university degree with at least 5+ years of relevant working experience.
• Expertise with Red Hat or any OpenStack platform.
• Expertise with Kubernetes.
• Expertise in Red Hat Linux administration.
• Experience in infrastructure provisioning with VMware ESX environments and monitoring with Prometheus and relevant monitoring tools.
• Experience integrating with Elastic Stack.
• Familiarity with Generative AI, LLMs, Agentic AI, and AIOps concepts for infrastructure operations.
• Experience or exposure to AI agents and AI-assisted automation for cloud/OpenStack administration.
• Understanding of integrating AI/LLM capabilities with APIs, Python, Ansible, or Terraform is preferred.
• Ability to succeed in a fast-paced, high-demand environment.
• Red Hat/OpenStack certifications in Linux and OpenStack administration preferred.
• Excellent oral and written communication skills.
• Experience working with infrastructure-as-code technologies such as Terraform is preferred.
• Demonstrates strong customer service awareness and orientation.
• Ability to establish new standards for quality, performance, or productivity.
• Must have excellent writing and communication skills, with the ability to maintain open communication with internal employees, contractors, managers, third parties, and customers as needed.
• Understanding of application development lifecycles, as well as practical experience working with continuous integration and continuous deployment (CI/CD) tools as part of the OpenStack platform lifecycle, will be useful.
• Strong analytical and problem-solving capabilities.
• Excellent project management and organizational skills.
• Outstanding written and verbal communication abilities.
• Proven leadership experience in technical environments.