Solution Specialist

MICROSOFT OPERATIONS PTE LTD; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

MICROSOFT OPERATIONS PTE LTD in Singapore seeks a seasoned sales strategist to engage senior customer stakeholders, qualify high‑value opportunities, and accelerate deals. You will drive AI and cloud‑enabled transformations, align priorities, and orchestrate cross‑functional teams to win complex opportunities.

You will analyze market trends, manage the sales pipeline with forecasting accuracy, and partner with GPS, CSU and ISD to deliver secure, scalable outcomes.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 3+ years in technology-related sales or account management.
• 3+ years driving cloud consumption growth or related sales experience.

Responsibilities

• Lead customer engagement to tailor sales strategies for senior stakeholders and drive AI/cloud transformations.
• Oversee sales pipeline management and forecasting accuracy with AI-enhanced tools.
• Coordinate cross‑functional partnerships (GPS/CSU/ISD) to close high‑value opportunities and mitigate risks.

Skills

Cloud sales

Account management

Cloud consumption

Solution sales

Education

Bachelor's Degree

Job description

Overview

This role leads strategic engagement with senior customer stakeholders to identify, qualify, and accelerate high-value sales opportunities. It drives market and whitespace analysis using AI-powered intelligence and predictive analytics to align sales strategies with complex customer priorities and future market needs. The role also leads cross-organizational collaboration and partnerships to deliver secure, AI- and cloud- driven transformations, while overseeing sales pipeline management, forecasting accuracy, and long-term customer success within the assigned region.

Responsibilities

Customer Engagement

• Leads the sales strategy tailored to each customer\'s security priorities, showcasing Microsoft\'s dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.


• Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.

Sales & Pipeline Management

• Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.


• Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Coaches others on and maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.

Sales Strategy

• Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer\'s artificial intelligence (AI) transformation vision with their business priorities and success objectives. Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.


• Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Integrates and translates market intelligence, trends, and insights to inform team strategy. Refines and evolves the established market analysis approach to ensure proactive alignment with strategic directives and emerging market trends.


• Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.

• Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Crafts and refines strategies and engages with customers to distinguish Microsoft\'s offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor for customers and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.

Qualifications

• Bachelor\'s Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 3 over years\' experience in technology-related sales or account management OR equivalent experience.


• 3 over years\' experience driving cloud consumption business growth


• 3over years\' solution or services sales experience

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more aboutrequesting accommodations.