Solution sales executive

Scania; Northwest; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated sales professional to join their dynamic team in Singapore. This role focuses on building and maintaining strong customer relationships, driving new business development, and ensuring customer satisfaction. You will engage with clients, address their needs, and promote tailored solutions to meet their requirements. With a strong emphasis on personal sales targets and operational compliance, this opportunity offers a chance to grow your career while contributing to the company's success in a collaborative environment.

Qualifications

• Solid knowledge of products and market dynamics.
• Excellent interpersonal skills and experience in sales.

Responsibilities

• Develop and implement customer contact plans for product launches.
• Act as the first point of contact for customer queries and complaints.
• Identify potential customers and create sales opportunities.

Skills

Customer Relationship Management

Sales Experience

Interpersonal Skills

Problem Solving

Education

Short-Cycle Tertiary Education

Tools

CRM Systems

Job description

Long Description

Contacts assigned customer accounts or prospects to sell company products within a designated geography or industry. Focuses on meeting personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and market. Typically requires a good general education, excellent interpersonal skills, and sales experience.

Customer Relationship Management / Account Management

Develop and implement a customer contact plan to communicate product launches and engage customers in relevant sales campaigns. Act as the first point of contact for customer queries and complaints, resolving these or referring complex issues to others, ensuring appropriate responses.

Customer Relationship Development / Prospecting

Develop and implement a customer contact plan to communicate product launches and engage potential customers in sales campaigns to build new relationships. Act as the first point of contact for customer queries and complaints, resolving or referring complex issues to others, ensuring appropriate responses.

Customer Needs Clarification

Set clear objectives for each sales call or meeting; use standard materials to present to the customer; ask relevant questions to evaluate interest and identify areas needing further information or explanation.

Sales Opportunities Creation

Identify potential customers through information, referrals, recommendations from existing customers, participation in trade shows, and conferences.

Sell Customer Propositions

Identify products or services that best meet customer needs, propose quantities and configurations, explain selections, and invite purchase at standard prices and terms.

Customer Relationship Management (CRM) Data

Schedule follow-up actions and record relevant information in the CRM system after each contact to support customer retention and business development.

Promoting Customer Focus

Assist in developing internal communications and collaborate with colleagues to build strong external customer relationships and meet customer needs.

Operational Compliance

Understand organizational policies, procedures, relevant regulations, and codes of conduct; obtain supervisor approval for exceptions.

Performance Management

Respond to personal objectives and use performance systems to improve; monitor team performance, allocate work, review completion, and take corrective actions; contribute to performance appraisals.

Personal Capability Building

Participate in assessment and development activities, seek training and coaching, maintain external accreditation if relevant, and stay informed on technology, regulations, and industry best practices.

Education

• Short-Cycle Tertiary Education 5

Additional Details

• Requisition ID: 14448
• Number of Openings: 1
• Part-time / Full-time: Full-time
• Permanent / Temporary: Permanent
• Country/Region: SG
• Location(s): Singapore, SG, 758112
• Required Travel: 0-25%
• Workplace: On-site