Solution Engineer, Digital 360 - Philippines

Salesforce, Inc..; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Solutions Engineer to join their dynamic team, focusing on developing cutting-edge digital marketing solutions. This role entails collaborating with various stakeholders to identify challenges and create effective strategies for customer success. The ideal candidate will engage with diverse audiences, showcasing technical solutions in an engaging manner. With a blend of creativity and technical acumen, you will contribute to the transformation of businesses through impactful storytelling and innovative technology. If you are passionate about problem-solving and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 3 to 10+ years of relevant experience in digital marketing solutions.
• Strong English communication skills with technical expertise.

Responsibilities

• Collaborate with stakeholders to develop digital marketing solutions.
• Present complex technology engagingly to executive audiences.

Skills

HTML

JavaScript

CSS

Presentation Skills

Problem-solving

Storytelling

Digital Marketing Best Practices

Bilingual Communication

Education

Bachelor’s Degree in IT

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Interactive Design

Tools

PowerPoint

Google Slides

Job description

At Salesforce Digital 360, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable, and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys via our secure, 100% cloud-based technology across Email, Mobile, Social, Web, Ads, and connected devices, helping to transform businesses and drive exceptional growth for our customers through the delivery of key business objectives and innovative technology.

The Solutions Engineering Team: a bit about us

The Solutions Engineering team is at the forefront of the Marketing Cloud technology landscape. This collaborative team works closely with sales to understand real business problems faced by customers and prospects, developing solutions and processes to overcome these obstacles and facilitate digital transformation. From workshops, whiteboarding, presentations, demonstrations, to proof-of-concept builds, the team collaborates across all areas of the business and technology stacks. We’re a fast-paced, light-hearted crew that works together, gets the job done, and maintains a startup spirit without the capital.

Your Responsibilities: a bit about you

A Solutions Engineer at Salesforce plays a crucial role in developing innovative solutions for complex digital marketing requirements. This role collaborates with sales, services, product, business consulting, and with prospective and existing customers. The Solutions Engineer must be adept at engaging with C-level, Director, management, and user-level contacts, tailoring conversations to each audience—whether strategic or technical. The role focuses on:

• Solution Development: Collaborate with stakeholders and technical teams to identify challenges and goals related to digital marketing, and develop solutions and roadmaps for customer success.
• Build: Demonstrate software capabilities through live demos and rapid prototyping, illustrating connected customer experiences with Salesforce Marketing Cloud, including executive presentations and long-term IT roadmaps.
• Deliver: Present complex technology in an engaging, persuasive manner to executive audiences, combining storytelling with technical insight.
• Learn: Keep updated on product developments, industry trends, and news to continuously enhance expertise.

Requirements:

• Strong English communication skills
• Based in the Philippines
• Pre-sales consulting experience in the digital space
• Technical skills in HTML, Javascript, CSS, and Mobile technologies
• Bachelor’s Degree in IT, Computer Science, or Interactive Design
• Understanding of digital marketing best practices
• Experience in storytelling, storyboarding, and technical solution design
• Experience developing mobile-responsive web pages, emails, and apps
• Proficiency with presentation tools like PowerPoint and Google Slides
• Ability to pitch ideas and present to stakeholders
• Problem-solving passion
• 3 to 10+ years of relevant experience
• Industry experience in financial services, telecommunications, travel, or retail preferred
• Business-level bilingual capabilities (e.g., Mandarin, Cantonese, Vietnamese, Bahasa, Malay, Thai, Filipino) for client interactions across Southeast Asia, primarily the Philippines
• Salesforce Certifications or Trailhead Ranger status
• SQL and relational database experience
• Understanding of the Martech landscape
• Experience with enterprise software