A leading technology company in Singapore is seeking a professional with Development and Support experience in Telecommunication projects. The ideal candidate will have at least 2 years of experience, strong skills in Core Java and .NET, and the ability to communicate effectively with clients. Responsibilities include coordinating implementations, testing packages, and managing client relations. This role entails a strong understanding of Oracle and MSSQL as well as a background in web application deployment.
Qualifications
Minimum of 2 years in Development/Support experience in Telecommunication projects.
Experience with Core Java, Servlets, JSP, MQ, Web services.
Familiar with .NET, C#, VB.NET, Web services.
Strong working experience with DB systems like Oracle, MSSQL.
Responsibilities
Coordinate and manage Clients implementation by monitoring deliverables.
Act as a liaison between customer IT team and our development team.
Perform testing on the package received from the development team.
Skills
Troubleshooting
Communication (written and spoken)
Planning and organization
Emotional intelligence
Tools
Core Java
.NET
Oracle
MSSQL
Avaya Orchestration Designer
Microsoft IIS
Web Application Servers
Job description
Specific Responsibilities (not limited to)
Coordinate and manage Clients implementation by monitoring deliverables and progress through continuous communication
Document functional specification document and participate in requirement walk through sessions
Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly
Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents
Completing various setup, configuration, and activation tasks
Expediting resolution to clients
Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the
Soft Skills Requirement
Ability to identify, troubleshoot, educate and resolve issues
Ability to adapt to changes and manage multiple projects
Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers
Experience with common applications (Word, Excel, PowerPoint)
Ability to establish credibility with clients based on industry, product, and technology knowledge
Comfortable communicating and submitting reports to all levels of management
Strong planning, organization, and reporting skills
Proven emotional intelligence, reasoning and facilitation abilities
Requirements:
Minimum of 2 years prior Development/Support experience in Telecommunication projects Required
Development and/or implementation experience with projects using Core java, Servlets, JSP, MQ, Webservices
Development and/or implementation experience with .NET, C#, VB.NET, Webservices,
Code deployment experience with Web Application Servers viz., Tomcat, Weblogic, Websphere
Development experience with IVR development tools (Avaya Orchestration Designer) Preferred
Working experience with Avaya Experience Portal, MPP, AES, TSAPI Preferred
Deployment of applications on Microsoft IIS
Strong working and troubleshooting experience with DB systems like Oracle, MSSQL
Support experience with windows servers
Support experience in telecom projects given higher priority
Strong understanding on programming languages viz, Java, C, C++ will be added advantage
Working experience on UNIX, LINUX systems will be added advantage