Software Pre-Sales Specialist

MASS POWER SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in IT solutions is seeking a professional in Singapore to provide pre-sales consulting and train customers on various cloud and virtualization products. The ideal candidate will possess a degree in Computer Science and have significant experience in application and network performance monitoring. Certifications in Microsoft, Citrix, or VMware are an advantage. This role requires strong customer-facing abilities and a keen interest in technology.

Qualifications

• 6 years of experience in IT Service Management.
• Interest in customer-facing roles.
• Experience in international teams is a plus.

Responsibilities

• Provide Pre-Sales Consulting on products.
• Install and configure products for customers.
• Train customers and partners on solutions.

Skills

Application Performance Management

Network Performance Monitoring

Customer-facing skills

Project Management

Learning new technologies

Team collaboration

Results-oriented

Education

Degree in Computer Science / IT Technologies

Tools

Citrix

VMware

Microsoft 365

Cloud technologies

Java/J2EE

Job description

Responsibilities

• To provide Pre-Sales Consulting of our products to customers looking for Microsoft 365/ virtualization / Citrix / application / cloud services monitoring solutions;


• Install, configure, and prove the value of our products in proof of concepts.


• Generate reports demonstrating the value of the solutions in solving key business problems for customers.


• Provide presentations and demonstrations of our products to prospective customers;


• Train prospective customers and partners on our products.


• Assist as required with post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.

Requirements

• Degree in Computer Science / IT Technologies with 6years of experience in areas like Application Performance Management, Network Performance Monitoring, Requirements Analysis, ITIL and IT Service Management.


• Must be interested in working in a customer facing role.


• Must be interested in learning new technologies and applying them to solve real world problems.


• Experience managing projects would be a plus.


• Good to have some experience with working in an international team with sales and channel managers.


• Exposure to Citrix, VMware, and other virtualization technologies is required.


• Exposure to Microsoft 365 technologies is required.


• Exposure to Cloud and or Container technologies is a plus.


• Understanding of Java/J2EE technologies and web applications is a plus.


• Must be ambitious, competitive, energetic; should be a results-oriented team player.


• Microsoft / Citrix / VMWare certifications would be an added advantage.


• Ideally someone with experience in user community (network and ability to present for an audience


• Working location at Town Area