Software Engineer ServiceNow

ALMR CONSULTING PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A consulting firm in Singapore is seeking a ServiceNow Software Engineer to design and implement scalable solutions across ITSM, ITBM, FSM, and CSM modules. The ideal candidate will have 3–5 years of ServiceNow development experience and strong scripting and integration skills, with a focus on workflow automation and technical design discussions. This role involves maintaining system performance, implementing ITIL processes, and mentoring junior team members.

Qualifications

• 3–5 years of ServiceNow development experience.
• Hands-on expertise in ITSM, ITBM, FSM, and/or CSM modules.
• Strong scripting, integration, and platform configuration skills.
• Excellent communication and stakeholder engagement.
• Certifications: ServiceNow CSA, CAD, or Implementation Specialist preferred.
• Scrum Master (CSM/PSM I) and familiarity with ITIL frameworks.

Responsibilities

• Develop and configure ServiceNow modules and custom workflows.
• Lead technical design discussions and translate business needs into solutions.
• Maintain system performance, manage upgrades and patching.
• Implement ITIL-based processes (Incident, Change, CMDB, etc.).
• Build dashboards, reports, and performance analytics.
• Review code and mentor junior team members.

Skills

ServiceNow development

ITSM

ITBM

FSM

CSM

Scripting

Integration

Communication

Stakeholder engagement

Education

Bachelor's degree in IT or related field

Tools

ServiceNow

Job description

Job Summary

We’re hiring a ServiceNow Software Engineer to design and implement scalable solutions across ITSM, ITBM, FSM, and CSM modules. The role involves platform development, workflow automation, and integration to support enterprise IT operations.

Key Responsibilities

• Develop and configure ServiceNow modules and custom workflows.
• Lead technical design discussions and translate business needs into solutions.
• Maintain system performance, manage upgrades and patching.
• Implement ITIL-based processes (Incident, Change, CMDB, etc.).
• Build dashboards, reports, and performance analytics.
Review code and mentor junior team members

Requirements

• 3–5 years of ServiceNow development experience.
• Hands-on expertise in ITSM, ITBM, FSM, and/or CSM modules.
• Strong scripting, integration, and platform configuration skills.
• Excellent communication and stakeholder engagement.
• Bachelor's degree in IT or related field.
• Certifications : ServiceNow CSA, CAD, or Implementation Specialist (FSM/ITSM) is preferred
• Scrum Master (CSM/PSM I) and familiarity with ITIL frameworks.