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A leading company in Singapore is seeking a software support professional to perform diagnostics and provide technical solutions. The role involves troubleshooting issues, maintaining software performance, and offering customer support. Candidates should have a Bachelor's degree in Computer Science and relevant experience with modern software tools.
Responsibilities:
Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
Identify, analyze, and resolve coding bugs in a timely manner.
Review and update app configurations to ensure optimal performance and compatibility.
Assist in resolving integration issues with other systems and platforms.
Provide technical support to customers and address their concerns effectively.
Maintain detailed documentation of issues, solutions, and best practices.
Work closely with development, QA, and support teams to ensure seamless software operation.
Qualifications:
Bachelor's degree in computer science, Software Engineering, or a related field.
2-5 years of relevant professional working experience.
Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
Familiarity with software configuration management and performance monitoring tools.
Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
Available for 24/7 standby and open to working overtime or in shift roles as needed.
apply, please kindly email your updated resume toakshya.raman@tg-hr.com.
Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)