Software Engineer

PEOPLE PROFILERS (SERVICES) PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading IT service provider in Singapore is seeking an experienced IT Operations Manager to oversee the management of IT services and ensure operational excellence. Ideal candidates will have a degree in IT, extensive experience in application production support, particularly with Java and .NET applications, and strong skills in incident and problem management. The role requires effective communication and analytical skills to work with multiple stakeholders in a dynamic environment.

Qualifications

• At least 5-8 years of relevant experience in application production support.
• Experience in incident management and problem management.
• Strong understanding of systems integration and diverse technologies.

Responsibilities

• Manage and direct the day-to-day operations of IT services.
• Plan, execute, and support system implementation and software upgrades.
• Measure, monitor, and continuously improve performances of IT services.

Skills

Application production support

Java and .NET applications

Incident management

Problem management

Root cause analysis

Technical specifications review

SDLC understanding

Communication skills

Analytical skills

Organization skills

Education

Bachelor or higher Degree in IT

Tools

Unix

.NET Core

Oracle

Microsoft SQL

IIS

WebSphere Application Server

Job description

Key Responsibilities:

• Manage and direct the day-to-day operations of IT services
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services
• Manage change request, service request and production support issues and ensure service levels are met
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post production issues and identify root cause and work with vendors on preventive measures
• Plan, execute and support system implementation, software/hardware upgrades and security patches
• Manage the verification of software patches and upgrades for applications
• Measure, monitor and continuously improve performances of IT service

The Talent:

• Bachelor or higher Degree in IT or equivalent
• At least 5-8 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
• Experience in incident management, problem management, release management, root cause analysis and deployment
• Understand SDLC and experience working with business users, various IT teams and vendors
• Knowledge of web languages (e.g. HTML/CSS, JavaScript)
• Experience with .NET Core
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS,WebSphere Application Server)
• Prior experience working as a Systems Analyst for a Government organization will be a big plus
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
• Possess strong information acquisition, analytical and problem solving skills
• Good organization skills and able to work with minimal supervision in a rapidly changing environment
• We regret that only shortlisted candidates will be notified.

Your interest will be treated in strict confidence.

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944

Registration No. R1109829