Software Engineer

JULIAN GREY CORPORATE ADVISORY PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A consultancy firm is seeking a Microsoft Dynamics CRM Consultant to configure applications and lead client projects in Singapore. Candidates should have a degree in Computer Science or related field, along with 3-5 years of experience in CRM implementation and customization. The ideal applicant will possess strong communication and leadership skills, and Microsoft certification is preferred. This role involves both technical and functional training for clients, focusing on enhancing business process integration.

Qualifications

• Minimum Degree in Computer Science, Information Systems, or related field.
• At least 3–5 years of relevant working experience in Microsoft Dynamics CRM implementation.
• Proficient in Microsoft Dynamics CRM (Customization Tool, Workflow Tool, SDK), and understanding of ERP integration.

Responsibilities

• Configure the application to meet client requirements using Microsoft Dynamics CRM tools.
• Conduct client training on usage and administration of Microsoft Dynamics CRM.
• Develop high-level project work plans and manage individual and team budgets.

Skills

Microsoft Dynamics CRM

Business process integration

Data conversion strategies

Client-facing communication

Leadership and training

Education

Degree in Computer Science or Information Systems

Job description

Responsibilities:

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Develop data conversion and testing strategies
• Develop high level project work plans
• Identify creative workarounds to meet requirements without the development of custom code
• Implement and deploy Microsoft Dynamics CRM
• Lead client meetings or facilitated strategy sessions
• Manage individual and team budgets and scope of work
• Must be able to train Juniors
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Any other adhoc duties as assigned

Requirements:

• Minimum Degree in Computer Science, Information Systems, or related field, or equivalent
• At least 3–5 years of relevant working experience in Microsoft Dynamics CRM implementation and customization
• Proficient in Microsoft Dynamics CRM (Customization Tool, Workflow Tool, SDK), business process integration, data conversion strategies, and deployment; understanding of ERP integration and CRM configuration
• Strong communication, client-facing, leadership, and training abilities; capable of managing scope, leading sessions, and mentoring junior staff
• Microsoft Certified: Dynamics 365 Fundamentals or Dynamics 365 Customer Engagement Core preferred

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